Kabbage INC

I have been looking for an online business checking account for a while. And I received the Kabbage information because I am a American Express customer. It was easy to open the account. It is a great product, but… 1) It is very difficult to set up direct deposit to receive fund. It provides only your account number and routing. I have to google the bank address and phone number (I found out it is green dot bank). It was confusing. I am able to set up most of that but some will not accept the information. 2) Mobile deposit - it takes a few business days to get the deposits into your account (many banks do this almost instantly); 3) The phone app is horrible. I could not use my iPhone fingerprint to open. I have to use my AM Exp credential to sign in. 4) The account indicates my link bank accounts have problems but in fact there is none; 5) A few days ago, I logged into my account and found out it has been locked. I called a rep, and he could not unlocked. Then he created a ticket. I just logged into and it is still locked after a few business day. No access to my fund and could not use my debit card.
Aug 25th, 2021

Scammers they are all in on it ,all their reviews are by different names but by the owner. They called me and I busted them.
May 25th, 2021

Mar 19th, 2021

Absolutely atrocious customer service. Aka non existent because the don’t reply back to you when you need their help the most. Stay away, you were warned.
Mar 6th, 2021

Absolutely terrible. I have spent countless hours dealing with this team in hope of resolving a simple issue with my first PPP funding application that was processed incorrectly. Easily 30 plus phone calls to be brushed off, mis-informed, and mislead. Given the runaround over and over again, falsely informed my issues were resolved when they were not, and consistently misinformed is just poor business. Using this organization is truly one of the biggest mistakes of my working career as a business owner, and I honestly can not process how poor their business and dealing with issues has been handled. I would advise anyone to look at any other funding, banking or credit company other then Kabbage, or KServicing. Beware of this entity, regardless of who they are backed or owned by, because in the event you have an issue, you will not be able to have it resolved. The absolute worst customer service I have ever experienced as a small business owner.
Mar 5th, 2021