Chamber Rating

3.0 - (7 reviews)
3
0
1
0
3
Read Our 7 Reviews

Chamber Rating

3.0 - (7 reviews)
3
0
1
0
3
  • Web Tech

    I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) "short" distance passengers together into one packed car. Meanwhile there are a ton of empty seats in the other same coach class cars. And there still were a ton of seats even after I departed! My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered.
    Jan 20th, 2022

  • Loeimi y loanny Perez perez


    Apr 27th, 2020

  • Rafi Ahmed


    Aug 13th, 2019

  • Shail Shetye


    Apr 30th, 2019

  • Nicolas Jacobi

    I hate Amtrak so much. Their trains get stuck disabled in the tunnel on the tracks a lot. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. Amtrak screws up and NJ Transit looks like the loser. I just hate Amtrak.
    Mar 26th, 2019

Read Our 7 Reviews

About
Amtrak Business Office

Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions.

Contact Info

  •   (678) 760-9850

Questions & Answers

Q What is the phone number for Amtrak Business Office?

A The phone number for Amtrak Business Office is: (678) 760-9850.


Q Where is Amtrak Business Office located?

A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001


Q What is the internet address for Amtrak Business Office?

A The website (URL) for Amtrak Business Office is: http://www.amtrak.com


Q How big is Amtrak Business Office?

A Amtrak Business Office employs approximately 20+ people.


Q How is Amtrak Business Office rated?

A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers.

Ratings and Reviews
Amtrak Business Office

Overall Rating

Overall Rating
( 7 Reviews )
3
0
1
0
3
Write a Review

Web Tech on Google

image I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) "short" distance passengers together into one packed car. Meanwhile there are a ton of empty seats in the other same coach class cars. And there still were a ton of seats even after I departed! My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered.


Loeimi y loanny Perez perez on Google

image


Rafi Ahmed on Google

image


Shail Shetye on Google

image


Nicolas Jacobi on Google

image I hate Amtrak so much. Their trains get stuck disabled in the tunnel on the tracks a lot. As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. Amtrak screws up and NJ Transit looks like the loser. I just hate Amtrak.


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Overall Rating

Overall Rating
( 7 Reviews )
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3

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