Hello Alfred

Booked services and they never showed up.
Oct 8th, 2021

Jun 20th, 2021

My actual Hello Alfred lady is pretty good. Once when I was looking for an item I thought I had missed placed I wrote into the app thinking I could ask my cleaner if she might've seen the item. I received an email back from a manager basically accusing the cleaner of stealing. I canceled my service for three months because of this. When the cleaner finally resume service she and I had a conversation where management miscommunicated entirely but it had no effect on our relationship thankfully. My Hello Alfred lady informed me that she would be away for the holiday for two weeks but after one week someone arrive to do a cleaning. I asked the woman who she was because I never seen her before not once did she say she was a manager. Out of nowhere I get an email from Hello Alfred "area manager" now, requesting time and a contact number to discuss my service going forward. I told the person I was free until three this person call me at 2:53. She then proceeded to tell me that if I did not buy a deep clean from them that they would no longer be doing my tidy up. When I explain to her that I have a regular cleaning person who does deep cleaning for less this woman said that she needed to come and inspect my apartment to see if it was clean enough. Here's the thing I keep my apartment magazine cover ready the worst condition could be described as a few pair of shoes not put away and maybe some clothes falling out of the closet or on the bed. How intrusive of this non-certified cleaning lady to tell me that she plans to judge the cleanliness of my apartment when I never agreed to keep my apartment in any condition for the cleaning lady in the first place. What service requires you to clean up before the cleaning lady or face a fee of at least $200. I told her I thought this was a poor attempt at a sales call and I maybe would've considered it if she did not offend me first. I know for a fact my neighbors don't even take the care I do to straighten before they come to clean but nobody else got this call. Outrageous and appalling. There's is a crackhead in this building on income based that hangs out with his crackhead homies here and the hello Alfred told me about it because she cleans his apartment but my place isn't safe. Are you serious? Shame on you MeKel Thomas and Barbara Corado (and lay off the coffee and cigarettes- it shows)
Oct 20th, 2020

Really enjoying my hello Alfred experience in my building
Jul 29th, 2020

Oct 3rd, 2019