HRM Management Corp

Apr 1st, 2021

These people are without a doubt the most unprofessional people I have ever encountered in my life. I am completely shocked and disgusted with the way that I was spoken to by one of their employees. In the time that I have lived here it is pretty much downright impossible to get in contact with them. They don't answer the phone half the time and you have to send two or three emails before anyone responds. I had a mice infestation a couple of years ago that I had to take care of by myself because the exterminator that they sent kept sticking glue traps to my wall instead of fixing anything. I had wall damage due to leak in the apartment above me and I had to track them down for days before anyone responded. In the last three months they have lost 2 of my rent checks. After waiting 10 days for my checks to go through I have to contact them. After days of trying to get an answer I am told that the check was lost. The second time that it happened and I tracked them down again to ask what is happening to my money, I was met with the most unprofessional and appalling response. I was accused of "playing games" and threatened to not have a reference letter written for me (lol). I have always paid my rent on time and in full and have never caused any issues. I'm the one contacting them trying to see what the issue is because I want to pay my rent! After 4 years I will not be resigning my lease just so I don't have to deal with these people anymore.
Aug 8th, 2021