Grande Central Showroom

Had a really bad experience working with Grande Central Showroom. Started off great - they have a wonderful showroom, helpful staff, and really enjoyed working with them to choose my fixtures. Once the order was placed is when everything started falling apart. What was supposed to be a 3 week turnaround, dragged to about 5 weeks, and when the delivery came, 4 important items were missing. All would be understandable, except communication completely broke down. Calls and emails would go unanswered and it was impossible to get the status of where the missing items were. Ultimately it delayed my project significantly and was very disappointing to be treated this way as a client. I won't be going back, and I recommend looking elsewhere.
Oct 7th, 2020

Jun 14th, 2020

Must visit to see the selection and professional assistance needed with Plumbing fixtures and hardware.
Mar 7th, 2020

Jan 25th, 2020

I recently renovated my bathroom, and after going to several supply stores I came to Grande Central Showroom. Wayne was super helpful. Listened to my budget, made suggestions and ordered all the parts including all the plumbing roughs. I'm not a plumber so I'm glad I didn't make the mistake of ordering everything on my own. I know I would not have known to order the roughs. I wish I had done my research and used them for all the supplies for the bathroom. 5 stars!
Sep 13th, 2019