Chamber of Commerce

      ( 44 Reviews )

      Bank of America

      Bank of America

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      16
      3
      5
      5
      15
      Read Our 44 Reviews

      Chamber Rating

      Verified Member
      16
      3
      5
      5
      15
      › ‹
      • Seong-eun Min

        I really appreciate to Paula Miller! I got scam robbery and went through hard time. She helped me a lot, so I could resolve the problems. Thank you so much.
        Jul 25th, 2023

      • James G

        Would not accommodate a basic request to provide proof of address
        May 14th, 2023

      • Sam Girgenti

        One teller working at 1pm on a Wednesday. Unacceptable. Shouldn't need to wait in line for 30 minutes to visit the bank. He was very nice, which is the only reason it's not getting 1 star.
        Sep 12th, 2022

      • Sebastian Sandoval

        Really bad service, the tellers are never available and give a ton of attitude when you ask politely for service.
        May 23rd, 2022

      • Ayman Aataya

        Unhelpful and rude. I'd recommend going somwhere else
        May 15th, 2022

      Read Our 44 Reviews

      About
      Bank of America

      Bank of America financial center is located at 261 Broadway New York, NY 10007. Our branch conveniently offers walk-up ATM services.

      Contact Info

      •   (212) 393-1030
      •   (212) 271-7493
      •   Website

      Products

      • Savings Accounts
      • Auto Loans
      • Home Mortgage
      • Home Equity Lines of Credit
      • Online Investing
      • Business Checking Accounts
      • Business Credit Cards
      • Checking Accounts
      • Credit Cards
      • Online Banking
      • Mobile Banking

      ATM Services

      • Walk-up ATM
      • Cardless ATM
      • ATM accepts deposits and credit card payments
      • ATM located inside

      Financial Center Services

      • Glass barrier at Customer Service desk
      • Accepts appointments
      • Financial Solutions Advisor
      • Commercial Deposits Accepted
      • Night Deposit Accepted
      • Change Orders
      • Cash Non Customer Checks
      • ATM Services Available

      ATM Languages

      • English
      • Spanish
      • Chinese
      • Korean
      • French
      • Russian
      • Portuguese

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Bank of America

      Overall Rating

      Overall Rating
      ( 44 Reviews )
      16
      3
      5
      5
      15
      Write a Review

      Seong-eun Min on Google

      image I really appreciate to Paula Miller! I got scam robbery and went through hard time. She helped me a lot, so I could resolve the problems. Thank you so much.

      Business Response on Google Aug 4th, 2023
      Hello Seong-eun, thank you for reaching out to us and letting us know how helpful Paula was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^Shaquan

      James G on Google

      image Would not accommodate a basic request to provide proof of address

      Business Response on Google May 18th, 2023
      We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^tiff

      Sam Girgenti on Google

      image One teller working at 1pm on a Wednesday. Unacceptable. Shouldn't need to wait in line for 30 minutes to visit the bank. He was very nice, which is the only reason it's not getting 1 star.

      Business Response on Google May 21st, 2022
      Hello Sam. We are sorry that we did not meet your expectations and know that your time is valuable. We will certainly be sharing your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark

      Sebastian Sandoval on Google

      image Really bad service, the tellers are never available and give a ton of attitude when you ask politely for service.

      Business Response on Google Jan 3rd, 2023
      We'd like to know more. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Dom

      Ayman Aataya on Google

      image Unhelpful and rude. I'd recommend going somwhere else

      Business Response on Google Nov 30th, 2022
      Hi, Ayman. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We sincerely apologize for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph
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      Overall Rating

      Overall Rating
      ( 44 Reviews )
      16
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      5
      15

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