The Grove

Great management. Love the roof deck at The Grove and the super, Petrit, is awesome!
Apr 23rd, 2021

the roof top patio is great, there’s grills that everyone can use which is really nice
Apr 19th, 2021

Lived at the Grove (250 W19th) for 12 months until April 2021, in one of the street level apartments with a yard. Brilliant building and apartment was lovely; finishings great, any repairs / issues were always quickly addressed. The Super (Petrit) and his facilities team, along with all of the concierge / doorman team are fantastic and make your residence enjoyable with their friendliness, attentiveness and willingness to help.
Apr 4th, 2021

Awful management. Awful security/doorman service. Very noisy, unsafe & not well-maintained. I wish I had never moved in.
Apr 4th, 2021

DO NOT MOVE HERE! We were sold on the location, the actual apartment units that look really nice, with modern finishes and white wood. We decided to the take apartment despite it not having the same amenities as its peer set (no gym, tiny rooftop that's always closed, no real lounge etc.). Also the doormen and super, Petrit were really nice and well-meaning (the one star belongs to them.) However, living in this building was the WORST experience I've ever had in almost 8 years of living in the city. First, the building is old, so the HVAC units are loud, clunky and break often. Also the hallways need a paintjob, and the garbage chute is disgusting, way too small, and has no recycling. Also, every once in a while there would be dark brown water coming out of the taps and shower, which was really gross and unacceptable, and we never got a clear explanation of the reason, or confirmation that it was addressed. But the deal-breaker for us was the rodent issue! Starting November we started seeing MICE in the apartment!! We lived on the 7th floor, had no pets, and were super clean so there was no reason for us to have mice, but there was a full on infestation. Worst part was management was not able to resolve the issue and after 5 weeks of almost daily exterminator visits, and other attempts to solve it, we were still seeing mice in the unit (they were coming through the wall and seemed like many other units were having this problem- I think it's a building wide issue and not related to any specific unit). So we finally pulled the plug and broke our lease and Greystar was super shady about it. They "allowed us" to break our lease due to the problem, but never gave our security deposit back, or reimburse us for any of our expenses (we could live in the unit because the problem was so bad). Save your money and time, live elsewhere - there are tons of nice buildings in the same price point in the area.
Aug 21st, 2020