Avas Flowers

The WORST EXPERIENCE I had in so long with this company. Had a spread made for a funeral. Customer service is horrible, liars, unprofessional and ignorant with the English language. If you don't understand their accent, they have the nerves to snap back at you and it ends up in a phone argument between you and a foreigner who has no respect for customers. A promised delivery day and status is inevitable. I promise you I would not make up this bad experience. Just call another company for an arrangement. You can sleep better knowing there's more professionalism elsewhere.

Do not use this company. I think they are a scam. I ordered flowers for a funeral to be delivered before noon. I get an email at 12:14pm after they should of been delivered saying something was lost in spam and they needed me to contact them. I contact them and they said they didn't have the flowers. The company I work for also used them for flowers for the same funeral and received the same message. Customer Service could not give me the number to anyone at a corporate office or anyone else. They said they were the only ones who would be able to help or take a complaint. If anyone decides to use this company be very careful and make sure your flowers get delivered. I wouldn't recommend this company to my worse enemy.

Found out this store manager does not appreciate their clients. Very smug dismissive and condescending. They must not realize without the client they wouldn't be open, it would have been so easy to fix what they did wrong. I could not believe how I was shut down and dismissed over something that they did wrong and could have easily fixed if they didn't take their clients for granted.