Spa Nordstrom - Roosevelt Field

Delores Toles Gaspard _{on Google}

Dec 30th, 2023

Anna was great - she did my facial and a body scrub

A M _{on Google}

Jul 7th, 2023

If you want a spa experience for mani pedi Do not waste your time. I walked out. Its not a spa. Its a private room no spa experience. They dont even offer callus remover for a pedicure. Its not a real Nordstrom Spa. At least not what it was before Covid.

Barbara Armstrong _{on Google}

May 5th, 2023

I booked this facial about 1month ago. The day before the spa called to confirm and I called back that evening and left a voicemail that I would be there. When I arrived I was greeted by the aesthetician. In my experiences in the past when you are having a treatment the aesthetician will go over what treatment you are receiving and what it includes. This did not happen and I should have realized that there was a problem then. She began the facial and the double cleanse and exfoliation, extractions (minimal), hydro jelly mask and neck and shoulder massage were done. I was then told the service was complete. I look at my watch and the service was completed in 45 minutes and the ultrasound machine and the oxygen machine were not used. When I went to the register I told the cashier that I didnt receive the complete facial. She told me the oxygen machine was not working. I saw the ultrasound machine in the treatment room so Im not sure why that wasnt used. I dont understand why no one told me that these would not be available for use during the facial. I would have either chosen another facial or came back another day when the machine was available. I asked to speak to the manager and she discounted the facial by 35.00. The facial was also supposed to include a Try Me Kit of Kate Somerville products but that was not available and I was given other products (not Kate Somerville products). It was a disappointing spa experience.
Nordstrom responded with same response they always do that they will share this feedback with the team but nothing changes.

Cheryl White _{on Google}

Aug 6th, 2022

Us

Deidre W. _{on Yelp}

Oct 10th, 2021

This is a lovely day spa. So far, I've been here twice. The first facial I received was with esthetician Kissee (spelling?) and the second with Debbie. The foot soak prior to the start of the facial is a lovely touch. Both estheticians were lovely and professional. Very relaxing.