Devoted Real Estate

I inquired about an apartment in Bay Ridge online. I was contacted by a Peter from devoted real estate to schedule a viewing. Come time of the appointment, I met with Johnny O'keefe to view on Saturday at 11am. Johnny was a few minutes late but I did not find this to be a big deal as things happen. Fell in love with the apartment and wanted to move forward with applying. Johnny informed me that to apply I would have to schedule an appointment at the office to fill out an application and would need to also provide the security deposit in full when applying. This deposit would be refundable if my partner and I were not approved. Shortly after the viewing, I texted Johnny to schedule our appointment to apply. I received no answer, so I called him. He did answer this time and confirmed an appointment with me at the office for the next day, Sunday at noon. Fast forward to Sunday morning, I texted Johnny that my partner and I were on the way and would see him soon. Once again, I received no answer. Upon arriving at the office, cash in hand, ready to put a hefty deposit down, and apply my partner and I were surprised to see it completely closed, gates down and all. I immediately called Johnny and said I was there for my 12pm but the place was closed. He proceeded to tell me he completely forgot to let me know someone else put in an application and was approved the previous day (same day I saw it). I was mind blown because when we met to view the apartment Johnny convinced me he would get my partner and I approved had we moved forward and never mentioned another application being put in. After our initial meeting I was very pleased with Johnny and excited to work with him going forward. However, he did not live up to this first impression. I am SO disappointed in the unprofessionalism. Please be cautious using this company as a resource for your real estate needs!
Sep 26th, 2022

Aug 28th, 2022

This company may be named Devoted, but their agents are anything but. During my conversations with Peter, he misrepresented an apartment's terms and only divulged accurate information when I was well into the process of renting it. I had an appointment with Peter that he competely blew off, and his attitude about it was so unprofessional. Steer clear if you want to keep your sanity, life is already frustrating enough.
Jun 8th, 2022

100% would return and recommend to my friends. The apartment hunt in NYC is brutal right now- its easy to put a deposit down to reserve an apartment only to lose it to another agencys client. My partner and I were in despair but finding John was a godsend. He made it easy with his transparency about what could happen throughout the application process and directed us towards other units that were even better than what we reached out for. Within a week of reaching out to Devoted, we were sitting in our new apartment. Do yourself a favor and ditch the other guys
Mar 27th, 2022

I inquired about an apartment in Bay Ridge online. I was contacted by a Peter from devoted real estate to schedule a viewing. Come time of the appointment, I met with Johnny O'keefe to view on Saturday at 11am. Johnny was a few minutes late but I did not find this to be a big deal as things happen. Fell in love with the apartment and wanted to move forward with applying. Johnny informed me that to apply I would have to schedule an appointment at the office to fill out an application and would need to also provide the security deposit in full when applying. This deposit would be refundable if my partner and I were not approved. Shortly after the viewing, I texted Johnny to schedule our appointment to apply. I received no answer, so I called him. He  did answer this time and confirmed an appointment with me at the office for the next day, Sunday at noon. Fast forward to Sunday morning, I texted Johnny that my partner and I were on the way and would see him soon. Once again, I received no answer. Upon arriving at the office, cash in hand, ready to put a hefty deposit down, and apply my partner and I were surprised to see it completely closed, gates down and all. I immediately called Johnny and said I was there for my 12pm but the place was closed. He proceeded to tell me he completely forgot to let me know someone else put in an application and was approved the previous day (same day I saw it). I was mind blown because when we met to view the apartment Johnny convinced me he would get my partner and I approved had we moved forward and never mentioned another application being put in. After our initial meeting I was very pleased with Johnny and excited to work with him going forward. However, he did not live up to this first impression. I am SO disappointed in the unprofessionalism. Please be cautious using this company as a resource for your real estate needs!
Sep 10th, 2022