Their stuff is not only friendly but also highly skilled. I came here with worth experience from another branch of BoFA, thanks to the front desk lady who warmly welcomed us and especially to Alla (from Kazakhstan)she was able to take us without an appointment and after listening carefully she solved our business account issue right away, Thank you Alla you are professional and wonderful person inside and out. Highly recommend this branch!
Business Response on GoogleApr 3rd, 2024
Thank you for sharing your positive feedback about Bank of America. We value having you as a client. ^michael
Roma Struk on Google
Will M on Google
The worst banking center. ATMs are always broken and bank is continuously under staffed. Update: 03/16/2024 - heres a photo of one of the ATMs out of order and a line of people waiting.
Business Response on GoogleMar 13th, 2024
Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^justin
Top Gun on Google
Zero customer service. First they make you wait forever, and they make you get frustrated and leave the branch. Managers where you guys looking at ?
Business Response on GoogleMar 8th, 2024
Hello. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We appreciate you coming in and depending on the reason for your visit, you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^daniel
zamir malbakhov on Google
Super unprofessional stuff. They dont even know how to deposit money order to personal account. Cant believe! They made meeting about PLS money order and after 20 min finally they deposited it.
Business Response on GoogleMar 1st, 2024
Hello Zamir. We apologize for the inconvenience. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^stephanie
