Sanitary Plumbing and Heating Corp

( 33 Reviews)
Sanitary Plumbing and Heating Corp
571 Timpson Pl
Bronx, NY 10455

Hours of Operation

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Chamber Rating

3.8 (33 reviews)
20
3
1
2
7

About

Serving NYC Since 1929.A Company You Can Depend On.Call Now!

Contact Info

  •   (212) 734-5000
  •   (212) 734-5000

QUESTIONS & ANSWERS

What is the phone number for Sanitary Plumbing and Heating Corp?

The phone number for Sanitary Plumbing and Heating Corp is: (212) 734-5000.


Where is Sanitary Plumbing and Heating Corp located?

Sanitary Plumbing and Heating Corp is located at 571 Timpson Pl, Bronx, NY 10455


What days are Sanitary Plumbing and Heating Corp open?

Sanitary Plumbing and Heating Corp is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed


How is Sanitary Plumbing and Heating Corp rated?

Sanitary Plumbing and Heating Corp has a 3.8 Star Rating from 33 reviewers.


Hours of Operation

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

Sanitary Plumbing and Heating Corp Reviews

Overall Rating

Overall Rating
( 33 Reviews)
20
3
1
2
7
Write A Review
Teruyo Takagi
Reviews
Sep 14th, 2021


Charlie Feng
12 Reviews
Jun 16th, 2021

Short version: Sanitary Plumbing got a simple job done but significantly overbilled and breached my trust.
Long version:
My one-hole kitchen faucet was due for a change. I engaged Sanitary Plumbing, who came recommended by the handymen in my building. Before the plumbers arrived, I made all the necessary preparations: buying the replacement faucet, clearing out the space near the sink, and notifying my building's handymen in advance to shut off the water.
On the day of service, two plumbers arrived promptly at the agreed-upon time. Good first impression and gained a bit of my trust. So, I welcomed them and got back to work (from home). Unbeknownst to me, they idled for over an hour for the water to drain (and I know draining can take a few minutes, but something was clearly amiss if it didn't do so for over an hour). The plumbers didn't contact the handymen in my building or give me a nudge. Over an hour later, I noticed no real plumbing work had been done and finally got our handymen involved to properly shut off the water so that work could begin, another 15+ minutes later. (Keep track: That's about 1.5 hours of total idle time, billed at $195/hour, before real work began.)
I recognize that the water not shutting off for as long as it did was due to an oversight by my handymen. Still, I was surprised the plumbers from Sanitary Plumbing, given their experience, didn't have the initiative to do anything after an hour had passed, an hour in which they did nothing--no communication or work--but wait. In retrospect, I cannot imagine how much longer the plumbers would've waited before taking action. I had to intervene to move us forward.
So, it seems that billing more time (by idling around) was prioritized over getting work done efficiently.
In the end, the plumbers billed me 4.5 hours when they were at my home for only 2.5 hours (this figure includes the 1.5ish hour they wasted, so real work delivered was around an hour at best). Even if 2.5 hours was acceptable as the baseline, the math still doesn't add up. Adding one hour of travel time to my home (which, by the way, Sanitary bills for at the same $195/hour rate as actual work performed), 2.5 hours of being at my place + 1 hour of travel-to-my-home = 3.5 hours in total should have been the maximum hours billed.
I was foolish (exacerbated by having been rushed between work meetings) to sign their work ticket without reviewing the start and end times properly--a costly lesson learned. Because they have the signed ticket, and I only have my words (and those of the handymen in my building), I paid the $1,000+ they charged. A ludicrous amount for a simple kitchen faucet swap.
As a customer, I cannot help but feel like I was taken advantage of. I just wanted a plumbing service that I could trust and not have to micromanage.
I gave them two stars because the quality of the installation seems OK so far. No leaks, and water pressure seems good. However, for the price and the simplicity of the job, the result is nothing extraordinary. Only about two weeks has passed, so only time will reveal the true quality delivered. I will update this review if anything of note arises.
I'm likely a tiny retail customer among the myriad of clientele they have, but I hope this review will prove illuminating for others considering Sanitary Plumbing. Service: Tap installation


Wendy Lieber
1 Reviews
May 14th, 2021


Bryan Limon
1 Reviews
Apr 13th, 2021

Sanitary Plumbing was great with a very complicated case.
We had a gas leak in our apartment, and ConEd shut off our gas. It was hard to find a plumber who was willing to deal with the bureaucracy at ConEd and the Dept of Buildings. Sanitary was highly recommended by a friend.
They were professional from start to finish. Explained everything that would need to be done, provided detailed estimates for each phase of the work, and dealt navigated ConEd and DOB for us.
They were professional, always on-time, and always friendly. We highly recommend them and will use for any future plumbing needs. Service: Leak investigation and repair


Felix Despiau
Reviews
Mar 27th, 2021


Load More Reviews

Overall Rating

Overall Rating
( 33 Reviews)
20
3
1
2
7
Write a Review
YOUR RATING:
Please Choose A Rating
Please Enter Your Name
Please Enter A Valid Email Address

People also Viewed

  • 43-43 Richardson Ave
    Bronx, NY 10466 | (718) 521-6005
    ( 0 Reviews)
Start Driving Online Leads Today!
ChamberofCommerce.com