Chamber of Commerce

      Verizon

      ( 315 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (315 reviews)
      162
      48
      30
      15
      60

      About
      Verizon

      Visit our store at Succasunna for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • FIOS
      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans
      • Fios Internet plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English
      • Spanish

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 241 State Route 10 E, Succasunna, New Jersey 07876

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/new-jersey/succasunna/succasunna-ii-1088006/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.8 Star Rating from 315 reviewers.

      Hours

      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 315 Reviews )
      162
      48
      30
      15
      60
      Write a Review

      A on Google

      image Recently switched four lines of service from AT&T to Verizon. After spending countless hours on the phone with Verizon to upgrade one of the newly issued phones, we visited this store for further assistance and to see if they could help. Spent well over an hour at the store and continued to get a host of reasons why one of the new phones could not be upgraded from 128MB to 256MB; including that no such phones were available throughout the whole of Verizon. Finally a solution was derived and we left the store with the understanding that the manager was working on the upgrade. Today, we learned that the manager at this store gave up on helping us and never followed through. Unreal and horrible service. This was the reason we left Verizon to begin with, but it seems all phone companies need a lesson in customer service and efficiency.

      Business Response on Google Mar 31st, 2024
      Hi A, we're sorry to hear you had a difficult time trying to upgrade your phone. We want to make sure we make this process as easy as possible for you. We will be escalating your review so the appropriate team can look into this. Please fill out this issue resolution contact form, https://app.smartsheet.com/b/form/042b04a6b6c0486f8f0192ec4da2ffbe and reference Review ID #1404577762 so we can get in touch with you. We hope we can win back your trust.

      Nakisha Mitchell on Google

      image Bad customer service

      Business Response on Google Apr 3rd, 2024
      This is not the impression we want to leave, Nakisha. We aim to provide excellent service for every Verizon customer. Your feedback is important to us and we will continue to improve. We hope you give us a chance to win back your confidence.

      Monica Gutierrez on Google

      image Great service! Helpful, respectful staff!

      Business Response on Google Mar 14th, 2024
      Thanks for the team recognition, Monica! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.

      Pablo Martin on Google

      image

      Stephanie Saragusa on Google

      image Horrible customer service and humanity skills! I will never return back to that store unless something is done to train these kids better!!

      Business Response on Google Mar 12th, 2024
      Anything less than a stellar experience with us is unacceptable, Stephanie. We aim to provide excellent service for every Verizon customer. Your feedback is important to us and we will continue to improve. We hope we can address your concerns in the future.
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      Overall Rating

      Overall Rating
      ( 315 Reviews )
      162
      48
      30
      15
      60

      Write a Review

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