GibraltarCarCare

Facts Truth _{on Google}

Apr 11th, 2024

I see that this place has such a great high rating and yet on their website they claim to get in concert with them to get a quote so I sent them an email just with a simple question 4 days ago and they have yet to reply to me you can't be that busy not to check your email especially if you're a place of business

Michael Dixon _{on Google}

Apr 9th, 2024

The owner is a great guy very nice with a great sense of humor I needed a new transmission and it was order installed and I was back on the road they did a awesome job and prices are great but most importantly they are honest on what needs to be done and he works with you if finances are not all the way there

Olando Hudson _{on Google}

Apr 8th, 2024

"After three visits over six years, I rate Gibraltar a 1 out of 5. This was hard, I kind of liked and trusted Steve but each time the final bill far exceeded the quote without any added services, just an increase in cost to get the original job done. A $4,000 job cost $4,600; a $250 repair went to $375; and a $575 quoted service skyrocketed to $1,750. Another shop charged an additional $3,000, blaming Gibraltar's attempt at repairs to cause damage and subsequently premature failure. Yes attempt because the repair didn't work. This pattern persisted across three cars with different issues.
This was what I experienced and as I said I trusted Steve and do not want to cry foul play but those are the facts of my experience, you will have to determine for yourself.

Gail Cristelli _{on Google}

Mar 11th, 2024

After posting my review around 7 months ago the owner Steve began calling my husband almost daily and leaving messages that he wanted to speak to him. Neither one of us called him back as we had the car fixed elsewhere and wanted to move on. After the first few months of this Steve sent us a check for $317. After a few weeks, I decided to cash the check and just move on. But Steve continued calling my husband. So I finally called him back on Super Bowl Sunday and explained why I left the review. That it was my personal experience and opinion. I know other people have had wonderful experiences there and have very nice reviews. He wanted me to send him the receipts of the work I had done so he could see what they did to finally fix the problem. I did that and he still continued to call . I know he just wanted me to take the review down. Which I cannot do since there is no way for me to do this. It wouldve been much easier if I couldve just removed the review and be done with it. Today I received another phone call and he told me he did not receive the receipt I sent him from Volkswagen. I dont know what happened because I did send it. He would not let me go even though I told him Im done and it is over. We dont need to talk about this anymore . So I finally hung up the phone. I know he has a large following and Im sure his business is doing very well. I want to thank him for reimbursing me $317 out of the over $800. I did spend that did not fix the problems. At this point I hope this new review will satisfy Steve and we can all move on from the experience. I want to wish him and Gibraltar the best of luck in the future.

Elizabeth Ring _{on Google}

Feb 16th, 2024

The only mechanic you will ever need! Honest & fair pricing. Also repaired everything very quickly. What a relief to find this place! You will be in good hands if you decide to use them.