Relievus

Daniel Houtz _{on Google}

Jan 24th, 2024

Physician Assistant to one of the doctors misinterpreted my pain and discomfort and inability to perform my job "refinery operator" and caused my STD provider to deny my claim. Base on the clinical notes she provided it was absolutely not what I described to her. Barbera Hendrickson who is their disability specialist never returns phone calls, never answers her office phone. Leads me to believe she doesn't even exist. Dr. Rinier is great and an outstanding doctor but his supporting office staff lacks the professional ability to handle the volume of patients and their needs. No fault of his. Just his physician assistant and staff. They really dropped the ball on my case. I'll be using Diamond State in Wilmington from now on. They are 100% on point with everything.

Jennifer Stinsman _{on Google}

Dec 26th, 2023

I love Dr. Lee. Hes really great and helpful, but the staff at the cherry hill office disheartens me. I turned in disability paperwork to them as instructed by Dr. Lee almost 2 months ago, but they have not returned it to me or updated me on when. Every time I call, Im told theyll send a message to whoever, but I get nowhere and theyre not eager to help me. Today I asked to speak to an office manager and ended up waiting on hold so long that I eventually had to hang up. They are delaying my disability process. Who holds these people accountable?

Candise Tanner _{on Google}

Nov 2nd, 2023

Very friendly staff and Dr. Lee is great