National Title Company

This company is completely dishonest. I went in to speak to their staff about a home I spent $80k on and when I told them to cancel they kept all my money putting the title into only the name of my ex husband who I had been married to for two weeks to retain the sale. They set up a signing that I was never informed of and I am now in court during them and my ex husband when this could have all been avoided had they canceled the sale like I asked in writing. Never do business with these people.
Jul 6th, 2019

Great customer services!
Sep 4th, 2017

Aug 10th, 2017

BEWARE! This place is a joke! Go to any other Title Company in the world before you go here! They take your money, run with it, and then never fulfill there end of the bargain leaving you with costly issues popping up long after your purchase or sale. Nikki Bott refused to even give me the name of the person I signed, pull my file, or even attempt to answer my questions I needed answers to in order to close out the sale myself. Upon inquiring, she stated "I'm Done With This Conversation" leaving burdon on the me even though I paid them 1000's to do their job they are obviosly incapable of. Karma is going to get these guys some day. DON"T GO HERE!!! SUPPORT BUSINESS'S THAT EARN YOUR BUSINESS, NOT ONES THAT GO OUT OF THEIR WAY TO TAKE ADVATAGE, BE RUDE, AND RUFUSE TO ASSIST THEIR CLIENTS!!!
Aug 31st, 2018

I am extremely disappointed with the service from National Title Company; specifically Nikki Bott and her assistant. Unfortunately, as the seller of a property, the choice of Title Company is the buyer’s selection. During my initial and only visit I observed employees gathering near the entry of an office gossiping about the displeasure of a client. This conversation was not discreet and I could overhear their unprofessional conversation. About 5 minutes later I was called into the conference room to sign documents. I signed all my documents and was told that the funds from the sale would be transferred later that day or the following day after the property was recorded. The following day, I called to follow-up because the transfer had not occurred. Nikki Bott was unavailable and I spoke with her assistant. Again, the assistant indicated the transfer would occur today because they missed yesterday’s recording deadline. The transaction did not occur. I called a third time, could only speak with the assistant, who began the conversation by informing me the file was complete and the transfer would take place that day. I explained to her that I was received conflicting information from the realtor. She again assured me that the file was complete and that the transaction would occur that day. I asked her to re-verify the accuracy of the information she was providing. She agreed and indicated she would call me back later that day. The assistant never called back. Five days later, I called the National Title Company and was finally able to speak with Nikki Bott. I explained the situation with the misinformation and she refused to believe what had occurred. Her exact words were “I am taking my employees side because she would never have provided you with that information”. So, she basically called me a “Liar” and that I made up the story. This company has no “Customer Service” towards their clientele. National Title’s employee’s provided total disregard to my concerns and/or complaints, they refused to apologize for the incorrect information provided, and insulted me by calling me a liar. Do Not Use This Company.
Oct 18th, 2017