PHH Mortgage

Horrible company!! Stay away!! PHH bought our home loan and even though we have an escrow account to pay our taxes and insurance we received a letter from our county treasurer office that we are delinquent on our taxes!! After a month of calling PHH to resolve this issues we still haven’t had a resolution. Now we have to take legal action!!
May 13th, 2021

Feb 7th, 2021

Worst Mortgage Company, I would give them negative stars if possible. STAY AWAY FROM THIS COMPANY FOR A MORTGAGE. Impossible to talk to anyone and get anything done.
Aug 3rd, 2020

I’m sorry this is savage - I’ve asked for a payoff twice. They won’t email it to you. They will either fax it (which let’s be honest, what millennials actually buy/use a fax machines) or mail it. They won’t just email it. 24 hrs later they finally send a fax for what I thought would be the payoff, it was a “pay off procedure” no payoff on it which just waisted more of my time. Their call center is overseas in India. No wonder PHH buys mortgages... no one would actually seek them out and use them.
Apr 13th, 2020

If they had negative stars I would have given them -1 star. Poor customer service and mistakes such as I make a payment a few weeks early and they apply towards principal and tell me I am late on next months payment. Extra fees never taken care of. Do yourself a favor and use Quicken loans, never any issues and a better rate as well as good customer service.
Mar 10th, 2019