Ace Property Management

Feb 22nd, 2022

I reached out the ACE on social media and they responded within the hour. I was able to get my appliances repaired the next day in time for a family gathering. Im very grateful for the assistance and responsiveness of this property management company. They are very considerate and helped me solve my microwave issue before the holidays!
Sep 8th, 2021

When you call it says Phone not in service cant get in contact with anyone. Very poor customer service
Feb 26th, 2021

RUN and find someone else. If you only want a check and don't care who you rent to, this company is for you! Otherwise, I warned you.
Jan 29th, 2018

I have been waiting for the dishwasher to be repaired or replaced since July 2016... that's a year ago. I have been waiting for the lawn to be redone since it died last summer... part of my rent includes landscaping. The wet bar has NEVER worked, and Mary at Ace Property Management said it will never be repaired (apparently, it was a clause they buried in the contract) The doorknob leasing from the backyard (what of it there is) inside the house fell off... I was told that I could go to the store and buy a new one, then install it myself. That's not difficult at all, but really? After trying for what seemed like an eternity to get Mary (my apathetic, combative, and rude property manager) out to the house, she finally left 2 voicemail messages... the first apologizing for not getting back to me sooner because of "how hectic the office is", and the second letting me know that "if she wasn't able to come in, she would file for a court order". At $1510 per month, I have paid nearly $20,000 for the one year my family and I have been here... the only time my rent was late was when their on-line payment portal failed, and I drove to their office to personally bring the rent due. True horror story... never rent from Ace Property Management.
Feb 21st, 2018