Don Newsom - State Farm Insurance Agent

Nov 5th, 2021

Sep 27th, 2021

Me and my 85 year old mother have both been State Farm customers for decades. My mother's agent retired and she was automatically reassigned to Don Newsome. Conspicuously her rate, on one of her vehicles, jumped from $87.00 to over $400.00!!! When she called to try and find out why, after receiving a cancellation notice, one of his staff was combative and evasive and refused to answer why. Instead of him taking control to resolve it he came on the line and said "Do you want us to cancel it now?!" I called a few minutes following to try and get answers and resolve it but got his voicemail. I have not recieved a callback ever! Don, you would not appreciate someone treating your mother this way and I certainly don't appreciate you treating mine this way! Coupled with your unprofessionalism and failure to ever return my call I am happy to award you a single star. If I could do zero I would. Be aware when doing business with this agency.
Oct 25th, 2020

Don was my agent for 4 years. I went through hard times and lost my job following a car accident that ultimately ended with a surgery. I communicated to his rep Ramiro that i was unable to keep up with payments because i was unable to work. They agreed to pay my 80% of my rental while my vehicle was getting fixed (3 weeks). I closed the case with the rental company and paid my end of it. 3 months later State farm says i owe them $206. For the rental. 3 months after i closed the case! My policy was ultimately canceled due to non payment. Upon receiving the stimulus check. I called back to reinstate my policies. And pay what i owed. I was paying $167. For auto renters and life insurance. For the new policy, they offered me $287. For auto alone not including life or renters. Mind you.. were in the middle of a pandemic and nobody is working! Also the car accident i was involved in was not my fault and ive never had a ticket in my life. I would Not recommend Don Newsom or Statefarm to Anybody. I was a loyal customer for years. Raising my insurance over $100. Is how they showed their loyalty to me. Thank you Don.. class act!!
Jun 22nd, 2020

May 13th, 2020