Ive been with this dental group for two years, and it was an amazing experience. The workers are very welcoming and make sure you have the best experience. They always made me laugh and feel at home. Most importantly my smile is perfect. I would highly recommend for you to come here!!!! Mar 27th, 2024
Iesha Edwards
Came in for Check-up: Exam, X-Ray and Cleaning. I really my visit here. Everyone was so nice and the Dentist did a great good with cleaning my teeth. Mar 26th, 2024
Dan Fontes
My negative experience is similar to other negative reviews. Wish I read them before going here. The only redeeming quality was nice staff, hence the two stars. Mar 15th, 2024
Ryan Atkin
Awesome experience! This was my 1st time visiting this office as I needed a cleaning & a surface filling. The staff was very attentive, friendly, professional & efficient. Im very pleased with my results and will be back in 6 months. Thanks so much! Mar 14th, 2024
Amelia Zidane
This office is the failure system at its best. Empty, for they make you wait. I waited 2 hours in a small room before seeing the dentist. Kept silent because I understand sometimes it takes time imperatives, etc... had X-rays, and then finally she came. I'm in pain it's been weeks. I thought it was the beginning of a cavity, but i also have bruxism, and my gum is very low in under one of my lower canine, so it's again very painful. She didn't touch me, a young Chinese lady, very uncomfortable. No eye contact doesn't seem to have a lot of confidence or experience. She just told me it's not a cavity. You just need a bit of filler to protect the teeth. Come back tomorrow!!!! So she can bill me and the insurance twice. I tried to explain in my call to book the rdv, and i made sure I'll be treated. The office girl asked her and said yes, come tomorrow, she'll fix your pb. They asked for $150 upfront. I agreed and said, "Come back at 1:30 after her lunch." I will try to do it, but nothing is sure. She left for lunch. I went to buy tylenol sat on my car and put a 1 star review here with no comments. and came back. They refuse to take care of me because of the 1 star. They asked me to leave after 3 hours waiting for nothing... last important thing, there was 1 patient taking care of in the morning beside me, and after lunch, the girl sleeping in the chair waiting to be seen. Not too much traffic !!! Mar 21st, 2024
Smiles Dental Group is located at 2585 S Jones Blvd #1A in Las Vegas, Nevada 89146. Smiles Dental Group can be contacted via phone at (702) 707-8132 for pricing, hours and directions.
Ive been with this dental group for two years, and it was an amazing experience. The workers are very welcoming and make sure you have the best experience. They always made me laugh and feel at home. Most importantly my smile is perfect. I would highly recommend for you to come here!!!!
Iesha Edwards on Google
Came in for Check-up: Exam, X-Ray and Cleaning. I really my visit here. Everyone was so nice and the Dentist did a great good with cleaning my teeth.
Dan Fontes on Google
My negative experience is similar to other negative reviews. Wish I read them before going here. The only redeeming quality was nice staff, hence the two stars.
Business Response on GoogleMar 17th, 2024
Dear Dan;Thank you for your review. We appreciate your interest in our services. After carefully reviewing your case, we regret to inform you that, it appears that you do not meet the requirements for the Group-On Deal. Please read fine Print. We understand that this news may be disappointing. Please call the office to further discuss.Thank you for your understanding.Happy Smiles Dental Group
Ryan Atkin on Google
Awesome experience! This was my 1st time visiting this office as I needed a cleaning & a surface filling. The staff was very attentive, friendly, professional & efficient. Im very pleased with my results and will be back in 6 months. Thanks so much!
Amelia Zidane on Google
This office is the failure system at its best. Empty, for they make you wait. I waited 2 hours in a small room before seeing the dentist. Kept silent because I understand sometimes it takes time imperatives, etc... had X-rays, and then finally she came. I'm in pain it's been weeks. I thought it was the beginning of a cavity, but i also have bruxism, and my gum is very low in under one of my lower canine, so it's again very painful. She didn't touch me, a young Chinese lady, very uncomfortable. No eye contact doesn't seem to have a lot of confidence or experience. She just told me it's not a cavity. You just need a bit of filler to protect the teeth. Come back tomorrow!!!! So she can bill me and the insurance twice. I tried to explain in my call to book the rdv, and i made sure I'll be treated. The office girl asked her and said yes, come tomorrow, she'll fix your pb. They asked for $150 upfront. I agreed and said, "Come back at 1:30 after her lunch." I will try to do it, but nothing is sure. She left for lunch. I went to buy tylenol sat on my car and put a 1 star review here with no comments. and came back. They refuse to take care of me because of the 1 star. They asked me to leave after 3 hours waiting for nothing... last important thing, there was 1 patient taking care of in the morning beside me, and after lunch, the girl sleeping in the chair waiting to be seen. Not too much traffic !!!
Business Response on GoogleMar 22nd, 2024
Dear AmeliaThank you for taking the time to share your feedback with us. We value all feedback from our patients and strive to address any concerns promptly.Upon reviewing your recent review regarding wait times at our facility, and investigating the matter further, we found that the reported wait time does not align with our records. Your appointment was at 11 am & We finished at 12:10 with your new patient appointment. We do take Lunch at Noon so we asked if you can come back at 1:30 pm . We don’t understand why that upset you since we are accommodating treatment on the same day. We make every effort to minimize wait times and ensure that our patients are seen in a timely manner. After accommodating with same day treatment , you left us a 1 star as you mentioned. As a healthcare provider, our primary goal is to ensure the well-being and satisfaction of our patients. Regrettably, it has become clear that our relationship has not been conducive to achieving this goal. It is in both of our best interests to seek alternative avenues for your healthcare needs.I want to assure you that this decision was not made lightly, and I have considered all factors involved. I believe that finding a provider who better aligns with your needs and preferences will ultimately lead to a more positive and fulfilling healthcare experience for you.Thank YouHappy Smiles Dental Group