Clark County Credit Union

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Chamber Rating

3.9 - (56 reviews)
36
3
3
3
11
Read Our 56 Reviews

Chamber Rating

3.9 - (56 reviews)
36
3
3
3
11
  • Christabelle Loveland


    Mar 17th, 2023

  • Robin

    THIS BANK IS WONDERFUL! I've been banking here for over 15yrs and would NEVER wish to change banks! The employees are always helpful and will take extra time with you if you have questions or problems that need to be answered. Once I spent 15min at the counter with a teller trying to figure why my phone didn't like the bank app. It was resolved and I couldn't have been happier. No matter what branch you go to, the service is always TOP NOTCH!
    Mar 4th, 2023

  • Is G.

    The amount of scam calls, texts, and emails I receive on a daily basis is out of control. These scammers don't stop but thanks to Nicole in the fraud department I am able to take the time to stay calm and decipher the difference between a scammer and a legit situation. When I worked with Nicole I was very irritated but she remained professional and courteous the entire time. She showed her compassion towards my frustrations and empathized with my situation. She took the time to educate me on current fraud trends and what to watch out for in the future so I don't fall victim to something like this again. Thank you so much, Nicole! You are an angel sent from above!
    Feb 7th, 2023

  • Matt D

    *TRICKED/COACHED ME INTO A FRAUDULENT ACT* Been with them for 15+ years, maybe longer. We cashed a money order that we bought as a mobile deposit and it was put on hold. Jon at the branch told us to immediately go back to usps and tell them they messed up the money order and there is nothing cccu can do about it. He also said he canceled the money order. So I did. Which resulted in them confiscating the money order and contacting authorities on me for fraud. I still do not have my money because the bank still has it on hold and plans to until February when they will decline it. So I cant even get a note or for them to contact usps and let them know what their employee did! They also just dont seem to care and there is zero reprocussions for their actions of course. Usps has been helpful but not cccu. They have a really bad attitude whenever I talk to them about it. EDIT: it gets worse!!! Today cccu cashed the check. The check they said they cancelled and made me go and get a refund from usps. The one not on Jon stated was canceled but the lady at windmill (manager) stayed over and over that it was scheduled to be declined and not cashed. At this point this has to be brought higher up. Side note: They will not give back even a single dollar of an overdraft fee, even once. Maybe time to contact the ceo of Henderson or the news. Not sure I can trust anyone at this bank.
    Feb 7th, 2023

  • Sam GDP

    The worst customer service of any bank rude staff gets joy out of telling customers no. Inconsistent overdraft policy that they dont follow. One charge they will cover for $900 and charge a fee leaving my account negative but the next week a 35 charge will bounce from being $10 short and not be covered. This goes to show that the actual rules on nsf fees are not being followed nor are they required to. The next inconsistency on this policy regarding my account will be follow up on by my lawyers office. This has gone too far follow your own policy or publicly change them. This bank has no regards for their customer or member owners This credit union is a scam they use outdated nsf fee methods to charge their members outrageous fees
    Jan 27th, 2023

Read Our 56 Reviews

About
Clark County Credit Union

Clark County Credit Union is located at 1425 E Windmill Ln in Las Vegas, Nevada 89123. Clark County Credit Union can be contacted via phone at (702) 228-2228 for pricing, hours and directions.

Contact Info

  •   (702) 228-2228

Questions & Answers

Q What is the phone number for Clark County Credit Union?

A The phone number for Clark County Credit Union is: (702) 228-2228.


Q Where is Clark County Credit Union located?

A Clark County Credit Union is located at 1425 E Windmill Ln, Las Vegas, NV 89123


Q How big is Clark County Credit Union?

A Clark County Credit Union employs approximately 20+ people.


Q What days are Clark County Credit Union open?

A Clark County Credit Union is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM


Q How is Clark County Credit Union rated?

A Clark County Credit Union has a 3.9 Star Rating from 56 reviewers.

Hours

Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Clark County Credit Union

Overall Rating

Overall Rating
( 56 Reviews )
36
3
3
3
11
Write a Review

Christabelle Loveland on Google

image


Robin on Google

image THIS BANK IS WONDERFUL! I've been banking here for over 15yrs and would NEVER wish to change banks! The employees are always helpful and will take extra time with you if you have questions or problems that need to be answered. Once I spent 15min at the counter with a teller trying to figure why my phone didn't like the bank app. It was resolved and I couldn't have been happier. No matter what branch you go to, the service is always TOP NOTCH!


Is G. on Yelp

image The amount of scam calls, texts, and emails I receive on a daily basis is out of control. These scammers don't stop but thanks to Nicole in the fraud department I am able to take the time to stay calm and decipher the difference between a scammer and a legit situation. When I worked with Nicole I was very irritated but she remained professional and courteous the entire time. She showed her compassion towards my frustrations and empathized with my situation. She took the time to educate me on current fraud trends and what to watch out for in the future so I don't fall victim to something like this again. Thank you so much, Nicole! You are an angel sent from above!


Matt D on Google

image *TRICKED/COACHED ME INTO A FRAUDULENT ACT*
Been with them for 15+ years, maybe longer.
We cashed a money order that we bought as a mobile deposit and it was put on hold. Jon at the branch told us to immediately go back to usps and tell them they messed up the money order and there is nothing cccu can do about it. He also said he canceled the money order. So I did. Which resulted in them confiscating the money order and contacting authorities on me for fraud. I still do not have my money because the bank still has it on hold and plans to until February when they will decline it. So I cant even get a note or for them to contact usps and let them know what their employee did! They also just dont seem to care and there is zero reprocussions for their actions of course. Usps has been helpful but not cccu. They have a really bad attitude whenever I talk to them about it.
EDIT: it gets worse!!! Today cccu cashed the check. The check they said they cancelled and made me go and get a refund from usps. The one not on Jon stated was canceled but the lady at windmill (manager) stayed over and over that it was scheduled to be declined and not cashed. At this point this has to be brought higher up.
Side note: They will not give back even a single dollar of an overdraft fee, even once.
Maybe time to contact the ceo of Henderson or the news. Not sure I can trust anyone at this bank.


Sam GDP on Google

image The worst customer service of any bank rude staff gets joy out of telling customers no. Inconsistent overdraft policy that they dont follow. One charge they will cover for $900 and charge a fee leaving my account negative but the next week a 35 charge will bounce from being $10 short and not be covered. This goes to show that the actual rules on nsf fees are not being followed nor are they required to. The next inconsistency on this policy regarding my account will be follow up on by my lawyers office. This has gone too far follow your own policy or publicly change them. This bank has no regards for their customer or member owners This credit union is a scam they use outdated nsf fee methods to charge their members outrageous fees


Load More Reviews

Overall Rating

Overall Rating
( 56 Reviews )
36
3
3
3
11

Write a Review

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