The Mercer - Las Vegas

I recently moved into the complex from my previous home of 7 years, and have had issues trying to get my own internet and cable packages. I'm unable to choose my own packages, which seems to contradict the luxury mindset of this community. The bulk packages "provided" to the community are exorbitant per month, and fail to include basic channels in the package. On top of the $140, I pay an extra $30, to cover the rental fees of the two cable boxes and modem. When I called and spoke to a Cox rep even they mentioned what I'm paying is very excessive and that this rental property has a BULK package deal with them. So they can get as much money as they can out of you by marking it up. Also, upon move in, my particular apartment had a really shoddy and uneven plastering job, and the paint is different shades, which feels unacceptable for the amount of rent paid to this community.Feeling far from luxurious. Not happy.
Mar 1st, 2023

Love it
Jan 27th, 2023

Thanks very much to David from the new management - for the awesome hospitality and customer service :)
Dec 14th, 2022

Updated 01/11/2023 See last paragraph at bottom for warning on west windows facing apartments which are also right by the above ground parking. Two stars for one of those units. Pros - Garage, which in summer in Vegas is almost a must - Maintenance is very good - Public/common areas are kept clean but tenants make that hard work for the maintenance team - Management team is nice and helpful - Cox internet has been fast and very reliable, the building is covered by open Cox internet access points as well - Im almost inclined to give an extra star for the management team and maintenance staff Cons - Lived in two apartments here and both had the old school GE white washer and dryer. Make sure you have them clean them or you buy the cleaning stuff and run it before you use. Otherwise, stained clothes. (1/13/2023) - The projector in the theatre room has not been working since early 2021. Mgmt has consistently said that it will be done soon but soon passed a long long time ago. Still no projector as of 4/2022. Replaced 6/22 finally. - Trash areas aren't always kept clean but I put the blame on the residents for letting them get that way in the first place - Hallways don't smell good, Marijuana smoking violation is clearly common for some residents - No recycling - Like most apartments these days the appliances aren't top quality. - A sink on an island with a highly elevated faucet means water goes everywhere including on the people who may be eating at the island. - West side parking lot is sometimes noisy day and night - ATT wireless reception in the surrounding block, including the building is only about 2 bars - Cox Only Internet is $140! (1/14/2023) ***** This particular west building/west facing windows apartment is 2 stars for me. The brightness and heat is beyond my level of tolerance. They are also right next to the noisy above ground parking mentioned in the Cons above. There are gas mowers/blowers/etc on or in next premises 2 days a week and hearable elsewhere almost every day. The dumpsters being moved into place (they reside in the garage until full) for the trucks to empty is very noisy several days a week including Saturday, at the time of writing, dumpster empty time is 6:30am and it is very noisy!!!
Jan 12th, 2023

My wife and I liked this property due to the set up and floor plan. The unit we secured was in a bldg that has elevator access only you need a card to work elevator unit on coner 4th floor seemed very secure and I liked that alot because I was home invaded two different times in two different parts of town years apart and ened up in jail for saving my own life I also ended up with ptsd and that created some othe legal issues over 10 yrs ago mind you I was hit in the head with a bat 42 times had to learn to walk again took me 1 yr to be able to get around again on my feet and not well for the next 6 months I was in icu for 12 weeks hospital stay was 3 months then home with a nurse it was bad I was also stabbed several times it was horrible then 12 years ago I was home invaded again stabbed in the neck 4 times and left for dead I woke up some how bleeding alot and was able to fight of 2 of the 3 attackers and 1 left after thinking I was going to bleed out however I was arrested while in the hospital because I saved my own and my family's life the charges were dropped eventually 4  yrs later but between that time my ptsd was so bad that I had a couple other unlawful things happen non violent minor but felonys none you can guess why I had pending charges the one still alive said he was fleeing when I attacked him he was not but thats besides the point and was proven later on but as a result of these attacks I have ptsd as a result of my ptsd I was unable to make normal day to day things happen  despondent to things going on around me etc and many other things thankfully due to these police officers that judged me based on my pending charges thìey charged me with this stuff that I may or may not had to be charged did charge me I was able to do a program to learn to cope with severe trauma induced ptsd if it wasn't for them I'd still be a mess but I was able to keep my company going and now have grand baby's and my family and I are alive and well because of it but we are also homeless because the mercer rejected our application and refuses to work with me on getting us into the unit we felt safe living in due to as the manager says the fair housing act they would have to let other felons in but other felons don't make as much money as I do and and can't pay a full year in advance (yes I offered that) and most of them I don't beleive are felons because of the same issues im sure that 90 percent of them intentionally committed a crime i did not  infactb i took a deal when i could have held out and gotten them dropped too against advice of my lawyer i took the deal  they just grouped everything together gave me a deal that I felt would help my mental disability and it did thank you lvmpd thank you clark county and thank you las vegas for keeping me and my family employed healthy and able to cope with traumas that had happened and thank you mercer for keeping us homeless while I am sure is a violation of fair housing act being that my actions for two and a half years were made behind the thinking of a man with a severe mental disability and no knowledge of how to cope with it. Thank you for taking our unit off hold takingbour money and not telling us we could be rejected even tho we were told 10 years back is fine my conviction 10 years ago was not ok and now 10days of waiting to move in we still have nowhere to go mercer do whats right here and allow my family to feel safe in the town we were born in lived in and have been almost killed in this is America and I understand the law the owners can follow inunderstand the fair housing act howcome property managment doesn't? And yes felons arnt protected under fair housing unless crime is a direct result of mental condition even junkies are protected as long as they don't use anymore but nope my children  wife and I are homeless even tho we can afford to pay upfront 2 years of rent wayne laske please accept our application please I im very disappointed in the outcome and the lack of try or understanding of the staff that was there GIGi has been fantastic everyone has been polite on girl helped as much as her position would allow and thank you for that but we should be moving in today based upon what we were told when doing the application if we were told it would be rejected we wouldn't have even looked there but gigi did great job sold us on the safety and the privacy and the beauty of the property
Dec 28th, 2022