Best Buy Flooring Center

Jesse Baumann _{on Google}

Dec 21st, 2020

Dez and Jesse are great! Easy to work with and did a great job redoing our floors through our entire house. I was really surprised how quickly and efficiently they worked. It tuned out better than i could imagine.

Randy Mercer _{on Google}

Jul 28th, 2020

James was very knowledgeable and helpful. The store is clean with many samples to assist in deciding what is the best flooring choice!

Brian Patterson _{on Google}

Jul 12th, 2020

Great selection the best price I found around with professional installers

Kristy Zinger _{on Google}

Jul 8th, 2020

If I could give them a 0 I would! DO NOT USE BEST BUY FOOORING!!
This company is the WORST flooring company ever! Do not get your floors done by them.
We went to them prior to having a baby in order to change our carpets to laminate flooring. At first they seemed great, we worked out a deal and set a date to start. Then the start date came around and they showed up late. we were told 3-5 days to complete the job. It took a week and a half, the installer was late every single day and left a bunch of times during the day leaving a worker who couldnt speak English and was inexperienced so hardly anything would get done when he was gone. When we did the initial walk through they said they could reuse our baseboards no problem. When the installers arrived they said no way we could reuse them - well we didnt budget for new baseboards so they had to make it work. they did a terrible job on them, breaking a bunch of them, caulking looks terrible, etc.
Then the installer didnt have the T molds and it took 2 months before we got those installed!
Then the stair noses they brought didnt match the floor planks. Our stairs were already ripped up cut down and nails exposed. We made them cover it in carpet which yes they did after pushing them for a solution.
It took them 3 MONTHS to finally get new ones from the manufacturer!!!! WE had to follow up constantly for updates and push them for answers-and rarely got answers! Their customer service is absolutely horrible! They didnt communicate delays with us, installers were terrible and unprofessional,their office staff are rude and the quality of work is half par at best.
Once we finally got our stairs done it was a month past when we were told the new stair noses were to arrive in town, my baby was already born and had to deal with dust and noise with her in the house.
And on top of this all, this was happening during Thanksgiving and Christmas holidays when we had family in town.
When time came to pay the balance until a discount was discussed, they offered a 0.016% discount - that is insulting!