Stacy Trivitt: Allstate Insurance

Steve Rooney _{on Google}

Mar 30th, 2024

Staff very efficient, friendly and helpful. Only have had to file 1 minor claim. Was easy and well resolved.

Lin Wilder _{on Google}

Mar 29th, 2024

During the years we lived in northern Nevada, Stacy and his crew were exemplary. Yes, I recommend Stacy's agency wholeheartedly.

Pam Graham-Hill _{on Google}

Mar 16th, 2024

Always knowledgeable and helpful.

Greg Peterson _{on Google}

Mar 2nd, 2024

Stacy and all of the staff are/and have always been very helpful, responsive and professional.

John Axtell _{on Google}

Apr 9th, 2024

They made several mistakes on a new policy, one of which had my home 700 sq ft smaller, when I noticed the mistake they were no longer competitive so I canceled the policy before it took effect. Because of one of their many errors they had to put the policy through with three separate charges. They said they would reverse the charges but after two weeks only one charge was reversed.
I told them that if it isn't resolved soon I would dispute the charge with the credit card company, which I ended up doing. I then received a check. I called the card company and they said to deposit the check, and advise Allstate to contact the card company. Allstate said they would not contact the card company which of course wasted even more of my time. I didn't want two charges to appear.
I can't believe that all Allstate offices are as incompetent as this one but I found much better rates with another major insurance company.
If you have a policy with this agent you may want to read it carefully for errors. You will likely get better insurance with a different company.