Wells Fargo Bank

AJ W _{on Google}

Dec 24th, 2023

I have been trying to remove someone from my bank account and when I arrived in person they told me that I have to have the other person on my account with me. This to me makes no sense considering it is MY account. MY MONEY. I come back another day when I finally have time off and I bring the person I want to remove from my account. We get there and they tell us that we have to make an appointment even though we were NEVER told that before in the 2 separate conversations we each had. (1 on my end and then other from the person trying to be roved) We tried to express that we were never told this in advance and that I have very limited availability to come do this in person. The lady was very rude and not willing to help in any way. Then we are told to leave as the building is now closed. Absolutely ridiculous that it is this difficult to remove someone from MY ACCOUNT. Very disappointed with the customer service.

Chantel Armstrong _{on Google}

Jul 1st, 2023

Lori was amazing even with me running late for my appointment and being a mess she was more then willing to help and made my life 10 times easier

Ksenia Basanko _{on Google}

Jan 6th, 2023

Teach you tellers that when a person gives them an amount for withdrawal written on a piece of paper, that means they DO NOT want it announced for the whole branch several times. This calls PRIVACY