Hampton Inn & Suites Omaha Southwest-La Vista

Stephen Urwin _{on Google}

Apr 5th, 2024

Clean facilities great breakfast

Toyota Unlimited _{on Google}

Apr 2nd, 2024

This is a very nice place with helpful staff. Great breakfast. Nice pool, but a bit chilly. It's really a great place to stay.

JD Smith _{on Google}

Mar 30th, 2024

Very nice Hampton Inn. Great service, amenities and plenty of space to exercise my dog around the property. Only negative was that my room was located on the end of the hotel near a road that led to several fast food places and the retail stores. Made for a lot of loud road noise. Otherwise, well worth staying there!

L Z _{on Google}

Mar 29th, 2024

I really wanted to give the poor front desk clerk the benefit of a doubt. However, on the night of my check-in on 3/29, his alleged confusion about difficulties with locating my reservation when I had reserved directly through the Hampton Inn website, seemed rather suspicious. He smirked and leaned a bit closer, Did you book through a third party? I didnt have to but I showed the bank transaction of the hotel charge without including sensitive data. Then he said, You have a balance of a dollar., and that was odd. He proceeded to waste my time and told me that he would check something and to look at the card terminal LCD to see if it displayed a balance. It did not, becauseyouve guessed it, I paid in advance with a no refund or cancellation disclaimer!! All of these unnecessary shenanigans while the nice couple behind me waited to be helped. He pretended that he solved whatever phantom problem he had fabricated and was able to check me in without further issue. Now, I said I wanted to give the poor lad the benefit of a doubt, but then there was further confirmation that he either had subpar customer service skills or was simply, mischievous. This morning, I thought that I was checking out with him at 7am and gave him my room cards. He clearly stated that I would not get a printed receipt and that I would receive it via email. So, my husband and I hit the road, heading back to Houston, and I decided to call after 11am since I had still not received my receipt! This time I was graced to speak with a much nicer hotel clerk who informed me that I had not been checked out!!! I was baffled, but she immediately helped me and shortly after I called, I confirmed that I was emailed my receipt. The whole ordeal was perplexingbut all I can do now is inform those who need to be informed and pray for the guy, because it seems like hes in dire need of it.