Kansas City, MO Van Rental Agency

I dont happen to remember their names. But the two representatives that helped us check in and check out were friendly, fast, and helpful. Honestly, not trying to be chee ... more

Good stuff

Rented small trailer in hooked up and on my way fast

I reserved a truck with this location in advance and on the morning of the rental day I was called and told that they actually didn't have the truck I reserved at this lo ... more

Pricing different than quoted in confirmation email. Too cumbersome to rent at Home Depot

Not a good job. Replacing a coolant sensor.

Kelly was polite & professional. She had a great attitude and was very helpful in suggesting an extended return time beyond my choice of 4 hours. Her experience told he ... more

Top notch service! Fast and friendly! Had exactly what I needed and the truck was nice and clean!

I own a small moving company here in Kansas City. I use Penske exclusively for my additional moving truck needs! My personal Representitive Brock Mick is the liaison wi ... more

Rented and got hit with hidden fees and other things. When I called to ask the lady was rude to me. No customer service.

The car I had reserved wasn't available and the desk clerk offered me a free upgrade to either a mustang or a charger.... At my age it's difficult to get in or out of one ... more

Very helpful, professional and courteous staff. Victor and Chris were terrific. I cannot recommend them highly enough. The car rental process was simple and the car was c ... more

Avis at 3412 Main KCMO you will alway get good Customer Service from Victor.

I rent from this location quite often and Sharif has helped me many times. He is always very professional, personable and efficient. I hope Avis recognizes that employees ... more

Good to have all rental cars company under one roof

I had a last minute booking and the host was great about it. Check in and check out was smooth. Staff was a smooth ride and very comfortable and had great leg room 10/10 ... more

Best U-Haul dealers around town....

It was a great relief to have an amazing crew to help me thru a rough time prices were fair and wonderful

Very helpful customer service. Went above and beyond to assist me...much better than any other I called in the city. Would recommend and use again!

It was ok

These buses!

Nothing is needed for improvement as perfection was delivered. That was the smoothest and best U-Haul experience I have ever had. Providing friendliness, diligence, and c ... more

When I tell you the woman that sit at the front desk name Monica is the best she is the complete best. When I Initially reserved the uhaul we had some issues. Confrontati ... more

On point reserved a 24ft uhaul July 2019

Reserved and rented same day. Great staff. Clean store and truck.

Cool people..easy rental

Guys were very helpful, good selection of trucks

The guy who answered the phone is rude and hung up in my face

It ran great but we had to drive over 158 miles to get the truck otherwise ok

Great location. Made it very easy to get a truck and make my move. No hassle and very affordable!!!

Well the uhal made moving easier bad thing about it is way over charged me pairs for gas twice

The drive was good , truck over all give a 10 out of 10 . It was hassle free to rent the truck and even easier to return it !

Very friendly and courteous! Process was very straight forward, with no issues!!!

One star - I'd leave zero if possible. They charged us double despite us shortening the length of our rental. When we called to ask them about it they said "there was not ... more

Multiple vehicles with no gas and several vehicles on hold limited their rental availability. However my customer service was good for the minimal interaction.

Great service.

good place to rent from

The people are very good and they were very thorough. They ensured that I had everything that I needed went over the equipment with me before I left

Say they are open 24hrs on Sunday, but they are not. I called and even drove to the location trying to get a truck in a pinch but to no avail.

U-Haul just ain't the same as it used to be the people are rude unaccommodating

The guy just answer the phone like its his personal phone "Hello" not thanx for calling uhaul on 63rd hey may I help u🤦‍♀️

Trucks in good condition, staff was friendly.

The owner was really nice. He let me borrow a U-Haul trailer for 4 days. And told me I can use it anytime. Take and go.

The website says the store is open, no answer on their phone. And the mailbox is full.....

Came to return a rental on business hours and no one was there and they wouldn't answer the phone so had to drop off at different location

Great store