Target Masters

J G

May 11th, 2022

I just wish they were open Sundays and maybe some holidays, but I respect that at the same time. (They get time off too right?)

Scott Millington

Nov 7th, 2021

My wife Sandra and I went in to look at some guns that they had & tried some out. ( 9mm & 22 mm )
The people that were working there were very friendly and helpful to us. Thank you all for helping. We look forward to buying another gun from you...

A

Nov 7th, 2021

Strange signage on door. Have also been swept with a loaded 45 as the 'instructor syndrome' kicked in while an employee was showing the gun he was carrying.

Mary Meckes

Nov 7th, 2021

Long story short, the customer service is extremely lacking.
They cancelled a CC class on me last month. I was offered a refund, but I wanted to stay with them, so I rescheduled for the following month. I managed to injure my back on the Saturday prior to class. I called to speak with someone on that Saturday afternoon, but got an answering machine. I left a message, thinking they were busy and would get back to me. I tried again to reach out the following Sunday morning (8:00am) to try to speak to someone in regards to rescheduling, or attempting to keep the class with no answer. I tried to reach out multiple times after that, and finally got to speak with someone on the following Wednesday.
The manager, Joe, is exceptionally rude. I attempted to explain my situation, only to have him cut me off at every question. Stating that they were closed on Saturday when I called. (Nowhere is it stated on their FB page, Google, website, or voicemail that this was the case. Apparently they are closed every other Saturday, by the way). And he inevitably hung up on me. I ended up having my other half call back on a three way call, only to listen to him state that I had "berated" him for "10 minutes" (the initial call was 2:30). And to state that I didn't have the balls to take care of it myself.
An attempt was made to speak with the owner, with no response.
I get that they have bills to pay, but as a paying loyal customer, so do I. I was not offered any kind of "compromise". I got a halfhearted "sorry" that I injured my back partway through my phone call. The form I signed covered the initial class they cancelled on me. I was not asked to come back in and sign a new one for the updated date. I also understand that the form stated to call "prior to Friday" if I needed to reschedule. However, this was out of my control, and I tried many times to even speak to someone to see what could be done prior to the class starting. I did not want to come to a class on painkillers or muscle relaxers when I knew there was range time.
If I could give no or half a star, I would.

Josh Bledsoe

Nov 7th, 2021

I read a few negative reviews and was a little hesitant to visit Target Masters, but once I walked in I immediately felt at ease. The staff was always very friendly, ready to talk shop, and ready to set me up with a lane. The range is great and almost never crowded. Sure, it can get warm, but youre always able to take a break and cool down in the shop. They have a good selection of firearms for the size of shop, and the range fee/targets is very reasonable.
To address some negativityunderstand that youre in a store that carries firearms. Its not unreasonable to be asked to keep your hands from your pockets. Also, realize that how you present yourself when you enter can make or break your experience. Imagine how many people come in the stop just to look/play/touch a gun with no intention of buying, who also engage in unsafe firearm handlingif youre new or dont know what you want, just walk in and be honest about it.