Wendy's

The Adventure _{on Google}

Apr 6th, 2024

"I had a disappointing experience at Wendy's recently. The service was incredibly slow, and when I finally received my order, it was cold and poorly made. The burger was overcooked and dry, the fries were soggy, and the soda tasted flat. Additionally, the restaurant was dirty, with tables not being properly cleaned. Overall, I was extremely disappointed with the quality of food and service at Wendy's."

Marina Fleetwood _{on Google}

Apr 6th, 2024

A sign is proudly displayed on each door of their restaurant with a B rating from the health department, which made us a tad nervous. Two couples, we were on a road trip and wanted to try the orange cream frosty we had seen advertised. We first went into the bathrooms. The women's handicap stall had no toilet paper and someone had put a roll of heavy duty paper towels on top of the grab bar to use!!! A great way to have plumbing problems. The floors were sticky and dirty. The sink was dirty. After washing my hands I went to the counter to let a lady know that toilet paper was needed because the towels would stop up toilets. My husband and brother in law used the men's restroom. The toilet was stopped up with fecal matter floating. Urinal was usable but again he said he thought his shoes would stick to the floor. We ordered four orange frosties- they were --just okay. I also ordered a Coke. The man had to go find the correct change. Rather than go ahead and give us a cup, he went somewhere to get change which took a while. After returning and counting out the change, he disappeared -- I'm thinking to get a cup. He never returned. Waited for someone else to get me a cup but she filled it herself from her dispenser instead. I asked if I could refill it in the machine. She said "no, you have to come back here". I said "I can't use the machine?" She said, "no ma'am, it don't work". Okay-- just say that to begin with.
It appeared to us that none of the employees were happy working and their movements displayed it. It also appeared management was making absolutely no efforts to get the proudly displayed B rating (from February 2023!!!! Over a year ago) raised to an A.
It was indeed the absolute dirtiest Wendys we've ever been in.