Las Terrazas Mexican Grill

Rashieka Coleman _{on Google}

Feb 2nd, 2021

The food is decent however I have had multiple bad experiences with their customer service and I won’t be back. I try not to look at incidents as being race related, however this last experience definitely cemented that in my mind. I placed and order and when I got home I realized that my food was incorrect and some food was missing. My bad for not checking before I left the building. I’ve never had an issue with my order being wrong prior, so I didn’t check my food. I’m not upset because my food was wrong because mistakes happen. However, when I called to inform them that part of my order was wrong, the guy at the front desk kept talking over me as I tried to explain what was wrong. He just kept stating over and over “well maybe someone stole it” to which I kept trying to explain that it was just missing part of the order. He was very dismissive, didn’t apologize, or even over to fix my order. This along with my prior experience where I am standing at the counter to pick up my order and the same front desk man acted as if I was invisible when a white couple came in. He proceeded to seat them before checking me out. This same scenario has happened two other times. Same scenario, I’m at the counter white customers come in and he immediately rushes to assist them as if I wasn’t at the counter first. Trust me, I won’t be back.

Annie McIlwain _{on Google}

Jan 19th, 2021

Sat at our table for 45 minutes before anyone took our order. Then they came back and said they were out of chicken, steak, and basically everything. It was clear that they just wanted us to leave. Will never come back here again. This restaurant used to be great but something has clearly changed.

David Durham _{on Google}

Jan 5th, 2021

specials. Wife had the shrimp "chimmy chang a" .I had the 3 taco special. 1 carnita- very flavorful pork and 2 charizo

Krystal Birdwell _{on Google}

Dec 19th, 2020

From Texas and it was delicious!!