Memorial Physician Clinics Coast Urology Center

Thomas Gut _{on Google}

Dec 3rd, 2023

I'm a 23 year Naval (Seabee) Veteran and had a referral sent from the VA on 07 January 2022.OPTUM sent the referral on 3 occasions 3 weeks apart and was told their was no record of a referral from OPTUM
On 23 March (10 WEEKS LATER MIND YOU).I finally received a call stating my appointment was on 31 March.In the meantime I suffered and wound up going to the ER to have it corrected.Its quite clear that either they don't need the business or just DON'T CARE...HORRIBLE Customer Service! I have pled and reminded OPTUM that Coast Urology should be stricken from referrals to our current Veterans and future Veterans!An absolute HORROR story...NOT Recommended....
***Spoke with the Memorial Patient Advocate 3-4 weeks later about my concern and still have not received a reply. from Coast Urology nor the Patient Advocate.Once again this just shows how sorry these people are...

Linda Bruce _{on Google}

Nov 2nd, 2023

It's the best. Great doctors and staff.

Larry Hall _{on Google}

Sep 30th, 2023

Dr. Guy Shoaf is a new and great addition to the Memorial Urology Group. My first appointment with Dr. Shoaf was on a Thursday afternoon. He diagnosed my problem quickly and scheduled me for a procedure at Memorial Hospital the following Monday. In less than four days, my problems were solved and I was on the road to recovery. The office staff and nurses at Memorial Urology were friendly and professional. My wait time at the office was minimal and I was seen promptly at my appointment time. In subsequent follow-up appointments, Dr. Shoaf offered me helpful recommendations of things I could do to optimize my urological health. If you need a friendly and professional urologist, I highly recommend Dr. Guy Shoaf.

Corina Allgood _{on Google}

Dec 24th, 2022

Really kind but ignore the photo for this place, thats a different office across the street.

David Gibson _{on Google}

Aug 8th, 2022

The folks there were very helpful, from the front desk to the doctor. Totally professional.