Suddenlink

JSTLBBY _{on Google}

Jan 9th, 2022

This service provider is terrible. They do not help with problems at all. They will tell you to restart your router 15 times in one day just for it to work but still won’t work. They sent a worker to help with our problem but he didn’t know what he was doing. This is the worst provider that GREENWOOD MISSISSIPPI HAS. We have been having connection issues since 2020 and they still haven’t done anything to improve.

Maxine Ford _{on Google}

Dec 14th, 2021

It is so sad that you (customer) have to pay for a cable box( $11.00 per month) to get the basic channels. Which I might add is “crap” sports and home shopping channels so you really only getting about four channels out of 22. I am searching for a new provider!!! Oh and the person who assisted me today stated “over 25 yrs.” Cable service Well Dung😡

Rincy Samuel _{on Google}

Nov 14th, 2021

Always fluctuating signal. Very poor service!!!

Barrett Braswell _{on Google}

Sep 6th, 2021

How this place is still in business is beyond me.. the customer service has no problem lying to their customers.. wireless internet has been down for 3 days now.. was told a technician would come on a Sunday between 10AM- 8PM.. i made sure somebody was home all day.. at 7:00pm i called and was told it would be rescheduled but never got another day.. was told by 4 different representatives that my request would be expedited.. it’s been 3 days with no phone call or technician.. hopefully your in better shape than I am with hardly any other alternative where I live.. if you have ANY other options choose the other one.. trust me.. I’ll be finding another internet provider.. don’t waste your time or money on these clowns!

Do Mo _{on Google}

Aug 1st, 2021

Attempted to cancel service July 28. They wouldn’t allow me to cancel because I did not know the 4 digit pin that they created. The service has not been used since July 26. They admit to having a record of me attempting to cancel on July 28, but insist on billing me for the entire month of August. Trash company, trash customer service and trash internet service. Do yourself a favo and find other internet alternatives.