A Pet's Memory Pet Funeral Home and Crematory, Inc.

Andrea Dawn _{on Google}

Mar 14th, 2024

Linda & her staff have been cremating my beloved babies since 2014. She has now done 4 cremations for me and she's always been compassionate and sympathetic. I am grateful for her and her staff. While I hope that I don't see them for a long time, I'd highly recommend them and will definitely choose them over any other cremation place.

Susan soper _{on Google}

Mar 12th, 2024

After treating a potential customer HORRIBLY in her time of grief, the owner, Linda, went to a Facebook post and blamed her atrocious attitude on her numerous health problems AND THEN sang her own praises about how wonderful she is to the community, how she gives back to the community and how shes never raised her prices and shes the best around. Dont fall for it. The only thing this company is best for is talking about why she cant do her job and how great she is.

Kristin Stachura Allen _{on Google}

Mar 17th, 2024

Unfortunately, since Linda, the owner, decided to remove reviews off of her business page and block me completely, I was left no other choice than to post my review here, in hopes of saving others from having the same horrible experience as I did when I contacted her business, distraught and overcome with grief, the day that I lost my beloved 11 year old German Shepherd. I am attaching photos of her response to my review before she deleted it as well so that everyone can see who she truly is. My sweet beloved fur baby crossed the rainbow bridge on Tuesday. I messaged my vet and she recommended that I call A Pets Memory and said that they would come to my home and pick him up. At 2:33pm on Tuesday, sobbing and crying, I placed the call to them. I explained to the kind girl on the phone that my sweet baby had just passed away at my home and that I was referred to them and told that they would come and get him for me. She then asked me to hold for a minute so she could speak with the boss in hopes of seeing if there was anything that they could do to help me today because they closed at 3pm. She didnt physically place me on hold, she just set the phone down, so I could still hear the conversation between her and the boss. As soon as she explained my situation, I hear the boss RUDELY say WE CLOSE AT 3!. In other words, she wasnt willing to help me. The girl apologized and told me that they closed at 3pm and that they would not be able to come and get him today. She then asked me if there was any way that we could bring him there by 3pm. I said no maam, I live about 30 minutes away and I am waiting for my husband to get home so that he can have time with him and is able to tell him goodbye.
She then asks me to hold on again and she tells the boss that I cannot get there by 3pm. I hear the boss angrily say I DONT KNOW WHAT YOU WANT ME TO DO! I CANT PICK UP THAT DOG! and repeats herself several times. The girl then tells me that I can call them back after 3pm and I will get their after-hours answering service and can ask to have someone meet at their location but I will have to pay an additional fee for someone to meet me after-hours. She then asked me if I have a cold floor that I can put him on. Confused, I said Im not sure what you mean by cold floor. She said do you have a tile floor that you can put him on overnight until we can get to him in the morning? I said no maam we have vinyl plank flooring. They literally suggested that I leave my sweet, lifeless, fur baby, laying on a cold floor for 18+ hours, with another pet in the house. She then asked who my vet was and said that I can bring him there and they can pick him up from there in the morning. I told her who our vet was. The second she repeated my vets name out loud, the boss erupted in an angry outburst accusing my vet of sending ALL of their clients to another company, which had NOTHING to do with me or my situation but frustrated me to the point that I raised my voice and said MAAM, THEY ARE WHO SENT ME TO YOU! I told her I needed to talk to my husband would let her know what we decided to do. We made the choice to bring him to our vets office. I did not notify them of my decision nor did I give them my name or my pets name. Upon arrival to our vets office, I explained to them my experience with A Pets Memory. When I mentioned the girl talking to the boss, our vet said oh that was Linda. I said who is Linda? She sweetly said that she is the owner. Then the receptionist tells us that Linda had already called up there and told them that they were coming to get my baby. At this point, Linda REALLY made feel like all of this is a money grab to her. In the end, we chose to send our beloved fur baby to another company as our baby deserved the BEST! Linda IS NOT suited to handle anyones beloved baby AT ALL. You are a pet crematory, compassion is VITAL to your business! People ONLY need your services when their pets pass away! I DO NOT recommend this company to anyone who is in need of their services.