Five Star Storage

Carrie Friese _{on Google}

Dec 6th, 2023

Would not recommend. FIRST of all, the buildings are dirty and nobody ever cleans them. SECOND of all the climate control building has a major flooding issue that has never been addressed although management has been notified. They came to look at it and the only thing that was ever done about it is a week after they looked at it I received an email from there insurance company explaining how water damage wasn't covered?! Although it's nobodys fault but there own. THIRD of all I've been over charged for my second unit and I brought it to the managers attention yet I still have yet to hear back from her about it and it's been probably 2 months yet I did receive notifications that my larger unit was going up in price and I figured out it was only to try and match the price difference with my small one. Bogus!!! FOURTH of all they have the worst and I mean the worst customer service I've ever experienced and I've been with this same property over 10 years now while it was owned by Safeway and never had any problems. FIFTH of all the property condones illegal drug use and drug sales on there property as well as illegal activity such as damage to property. My ex cut my lock off my unit without my permission and that was ok to her.

KAUSHIK BHATTACHARYA _{on Google}

Oct 21st, 2023

I was waiting for help for 20 mins , made several call to manager in front of that goods elevator not been able to operate. No body helped me

Terra Sohns _{on Google}

Dec 19th, 2022

Friendly, easy to deal with, understanding, good location, easy access, cameras with coded entry. Reasonably priced. I have my main storage, and had to add and take off some other smaller units, easy moves and no tying me into them, for longer then I needed.
Thank You, staff at Safeway storage !!!

Frida Pantaleon _{on Google}

Oct 16th, 2022

The owner was nice to us! Book us a truck on his day off after business hours!!

Mave Rick _{on Google}

Sep 18th, 2022

Very pleasant and helpful experience here from start to finish Thank you for your Fantastic Customer Service experience.