Primrose School of Rochester

Osman Swedeh _{on Google}

Jul 17th, 2023

My son has wonderful memories at Primrose. Great staff, very clean place and friendly environment.

Mark Gilmer _{on Google}

Jun 24th, 2023

Great place

Mary Munch _{on Google}

Jun 23rd, 2023

This is hands down the BEST daycare in Rochester! My husband and I are new parents and were hesitant to start a daycare. We were initially under the impression that our baby staying home with us was the best care that he could receive. That was until he started going to Primrose!
The Montessori education is top notch and my husband and I are learning baby sign language and mimicking the same hands-on learning activities at home because they are so great for baby's development.
The engagement and enthusiasm of the Director, teachers and staff with the children is AMAZING and everything you would want your baby or child to experience. The teachers (Ms. Kidd, Ms, Franklin, Ms. Christenson) in the Infant classroom are everyday wonder women! They love the children so much and provide numerous daily report outs of all of the activities, meals, etc. - with pictures and videos too!
Whether it was coordinating an enrollment date with Terra, preboarding/onboarding with the Director, Jen, or checking-in daily with Jamie and Jessica, the Primrose team has been kind, supportive, knowledgeable, extremely professional, and understanding of us as new parents. We are SO THANKFUL that our baby is at Primrose - WE LOVE IT!!

Rick Stensfield _{on Google}

Mar 29th, 2023

One of the best for Childcare in Rochester! Highly recommend

Jon _{on Google}

Mar 9th, 2023

My 4 year old son had a period where he was a little aggressive. His wonderful teachers worked with us to help him make some big improvements. By their own account, he was doing wonderfully. This continued even after the great teachers quit and the replacements were not as great.
A few months later, he got sick (needed surgery). He had a couple rough days spread over a few weeks. Then, suddenly, and *completely out of the blue* we got a call from the director stating he was expelled. Immediately. She claimed that theyd done all they could do. She claimed that theyd been communicating extensively, calling with concerns, sending emails, etc, etc.
Unfortunately, that is 100% false. There were no emails, there were no calls (I double checked).
At best, the director mistakenly thought someone was communicating when they werent, and a kid got expelled suddenly for struggles directly related to a reversible medical condition. At worst, shes a scrupulous liar.
In any case, not the kind of person Id trust the well-being of my child to.
About the rating of 2/5 stars - some of the staff deserve 5 stars (Ms. Jaime, Ms July). Some teachers were simply okay. So -1 star there. Expelling my kid? Not necessarily a problem. Sometimes its the right thing to do. Expelling any kid because their temporary medical problem is inconvenient, then lying about it, -2 stars (at least) there.