Chamber of Commerce

      Merchants Bank

      ( 16 Reviews )

      Merchants Bank
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      Chamber Rating

      Verified Member
      4.3 - (16 reviews)
      11
      2
      0
      2
      1

      About
      Merchants Bank

      Merchants Bank has a rich history dating back to our founding in 1875, but more importantly, we have a bright future providing banking services to help individuals and businesses thrive. This location was formerly known as the First National Bank of Northfield, home of the infamous Jesse James Younger bank raid of 1876. As part of Merchants Bank's community commitment, we provide monetary support and thousands of volunteer hours each year to many worthwhile organizations. We believe in local community decisions backed by the regional strength of our entire company footprint. Merchants Financial Group (MFGI) is the parent company for Merchants Bank and Merchants Bank Equipment Finance.

      Contact Info

      •   (507) 645-5656

      Questions & Answers

      Q What is the phone number for Merchants Bank?

      A The phone number for Merchants Bank is: (507) 645-5656.

      Q Where is Merchants Bank located?

      A Merchants Bank is located at 329 Division Street South, Northfield, MN 55057

      Q How is Merchants Bank rated?

      A Merchants Bank has a 4.3 Star Rating from 16 reviewers.

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      Ratings and Reviews
      Merchants Bank

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      11
      2
      0
      2
      1
      Write a Review

      Judy King-Harvey on Google

      image Rebecca Jimenez is a excellent employee of the Northfield Merchant Bank. She has been helpful on many occasions to both my husband and myself. Her attention to details and patience is appreciated and we always look forward to working with her.

      Business Response on Google May 5th, 2023
      Hi Judy, thank you for the review. We are happy to hear that Rebecca has continued to provide you with excellent service! At Merchants Bank, we value our relationships with our community and strive to provide exceptional customer experiences. Thank you for giving us the opportunity to serve you.

      Cassandra Brandon on Google

      image Awesome service and great with helping customers with whatever the issue may be right away

      Business Response on Google Nov 30th, 2022
      Hi Cassandra thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!

      inmar gonzalez on Google

      image thanks Abby good costumer service appreciate your patience when I was there keep up the good service and happy holidays

      Business Response on Google Nov 4th, 2021
      Hi inmar thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!

      Gabrielle Frenstad on Google

      image Since the transition to Merchants I have been disappointed. None of their online systems seem to work properly. Im frequently locked out of my account, or purchases are blocked from going through with no one to contact after hours. Customer service reps are very helpful and kind.

      Business Response on Google Feb 18th, 2021
      Hi Gabrielle - We are sorry to hear the transition to Merchants was less than smooth for you. We've asked your banker reach out to you directly to make sure any outstanding issues are immediately addressed. Thank you.

      William Berer on Google

      image The biggest disappointment of 2020. This bank is a joke. It won't make it past 2021. A true representation of a pathetic institution and a clear reason why FDIC guidelines were put in place for small banks.

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      Overall Rating

      Overall Rating
      ( 16 Reviews )
      11
      2
      0
      2
      1

      Write a Review

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