East Bank Communities

Brandon Balma _{on Google}

Dec 27th, 2021

Making my first online review to warn anyone from signing a lease at Sydney Hall owned by East Bank Communities. First, the building has not been handicap accessible for the last month as the elevators have been shut down by the building and the issue was not addressed to residents until twenty days after the incident. Our building is 6 stories tall, forcing anyone to travel up and down the 3 and a half foot wide staircase every day. Talk about a fire hazard! Second, our hallway and staircase which are shared spaces have not been cleaned since move in 4 months ago and light fixtures and emergency exit signs remain shattered and hanging from the ceiling for weeks to months. Third, good luck getting homework done, watching tv, or doing anything that uses Wi-Fi as there is an outage every couple weeks that takes at least a full day to fix after each occurrence. Lastly, the building hours that guarantee the front desk being staffed are not accurate as it is a common occurrence for phone lines, maintenance requests, and desk visits to go unanswered for days. The only bright light in this mess is the leasing consultant Brianna who goes above and beyond to carry the weight of the complex’s issues on her shoulders. East Bank Communities should not have the ability to take advantage of college students and young adults taking advantage of a convenient location in Dinkytown.

Linxi Zhang _{on Google}

Dec 20th, 2021

Worst management, “short staffed” since day one, no one to help

John Albright _{on Google}

Nov 3rd, 2021

If management returns your phone call, consider yourself a child of destiny. Get to your local speedy mart asap and put your life savings down on the Power Ball.

Ryan Baert _{on Google}

Oct 13th, 2021

Staff at front desk is always helpful