The Felix Apartment Homes

Luis Pinto _{on Google}

Mar 30th, 2024

As a vendor servicing The Felix Apartment Homes, I'm continually impressed by their management team's professionalism and efficiency. Their dedication to maintaining a high standard of excellence is evident in every interaction. The manager, in particular, stands out for her remarkable leadership and unwavering commitment to resident satisfaction. Her proactive approach to addressing concerns and fostering a sense of community sets The Felix apart. Beyond exceptional management, The Felix offers a vibrant living environment with top-notch amenities and a welcoming atmosphere. It's not just an apartment complex; it's a place to call home, where residents are truly valued and cared for. Highly recommended for those seeking a superior living experience.

omari wilkerson _{on Google}

Mar 7th, 2024

The tour we took was really nice the atmosphere and the person that gave us the tour was nice too everything was clean just a good experience overall

no one _{on Google}

Mar 6th, 2024

RUNNNN FROM THIS PLACE!!! just had a leak from a fire sprinkler suppression system!! This place is just straight up NEGLIGENCE!! For the months that I had lived there, until the leak kicked us out of our apartment, we had asked maintenance soooo many times to fix our stove because our oven smoked so bad it set off fire alarms and only one burner worked. They would come in, tell us to burn off the cleaning chemicals or the grease (whichever excuse they felt like saying) and just leave!! We couldn't make any food in our apartment because they refused to fix our stove!! We tried to burn everything off but it never stopped smoking or setting off fire alarms!! Not to mention, this is the same complex I got my car broken into and TOTALED. This place has taken EVERYTHING from me!! Now our couch, bed, and clothes and so many other things are ruined from the flood. As many of the other reviews say, the entrance door to 1401 was broken for MONTHS so anyone could walk in the apartments. And yes, there was always trash laying outside of the chute due to it always getting filled up. I never used the garage but I did notice it was broken for a very long time where any car or person could just walk into it the garage. Got my car towed for 300+ dollars after my car was broken into because I got rental car and they were closed for the day so I couldn't get a pass.. They wouldn't pay for that either. I really don't think I could have had a worse experience living on my own.. PLEASE do not rent here! Erin is doing the best she can but this place is just a lost cause..

Alexandra Bendickson _{on Google}

Mar 14th, 2024

Counting down the days until our lease is up - this place is so neglectful. Do not recommend. This is going to be a long post so if you don't want to read it all there are issues with management, maintenance, property safety, heating issues, and honestly more. DO NOT LIVE HERE.
The community spaces are absolutely awful. Any building outside the one right next to the leasing office is just so dirty. Floors stained, shotty lighting, people leaving so much trash in the hall by the trash chute. Our buildings elevator has been out of service for months now. The fitness center is decent but the benches are dangerous to use (I have found loose or missing screws multiple times) and sometimes the cardio machines just don't work or stop working mid exercise. The outdoor firepit just doesn't work - like at all.
The package room is so frustrating. Most couriers don't know where it is and there is no signage on the leasing office door letting them know where to go. I have had multiple situations where my packages were sent back to mailer because of this. In addition our mailbox was without a lock on it for a whole month.. so our mail was just out and about to the public. And when that was "fixed" they changed the actual lock so our key no longer worked and they didn't give us a new key for like a week.
My buildings side entrance had a railing break off from the insane amount of rust on the railing right before winter and it was not replaced until a couple weeks ago, and I think it was only replaced because there were inspections coming up... so we went all winter with no railing on our stair entry to the building. We were lucky we didn't have much ice this year, but the days we did were honestly dangerous, especially given that the stairs are on a hill.
On top of that there was no lighting on that entrance (is lighting but the bulbs out) until the inspections as well. The guy who "fixed" this broke the glass covering and it wasn't cleaned up for days - a lot of kids and pets live in this building so that was crazy to see.
When we moved in our apartment was not ready at all, and they decided to tell us that an hour before our appointment with them to get keys, saying that there was a delay in cleaning. Come to find out it was not cleaning it was that a bathroom shower needed to be redone completely that involved gutting the walls and reinstalling a shower. The outside contractor was very efficient and was there within a couple days and said there was definitely mold in my walls. They said that our maintenance crew would have to mud/sand/paint the walls to complete the remodel. I was unable to use my shower for almost two months after this! They said they "didn't know they needed to finish the bathroom" and when they came in it was unannounced and their mudding and sanding RUINED many of my personal belongings that I had to replace. It isn't even finished to this day (paint) and we moved in in August.
On top of the bathroom - there were multiple issues with our unit on move in, faulty weather seals on our windows and patio door allowed SO MANY bugs including wasps into our unit - my roommate and I are allergic.
Come winter our heating was absolutely terrible - we would have to crank the heat just to get it to 60 degrees in our apartment. The maintenance crew would be so condescending to us making sure we were heating our unit correctly. One even told us to TURN THE OVEN ON!! We had minimum 5 maintenance people in our unit and it wasn't even fixed. We had to use space heaters most of the winter just make it livable.
If you made it this far I hope the message is clear - just don't do it , it isn't cheap enough to merit these flagrant issues. I have lived other places for cheaper and it was no where near this bad.