Walgreens

Donna W _{on Google}

Jan 7th, 2024

The one star review is for the pharmacy. I would leave zero stars if I could. We stopped yesterday at the drive thru to pick up a prescription my husband's dr had called in. The sign on the window said no pharmacist on duty. My husband was totally out of the medication and needed it that day. He went inside and was told the pharmacist had to go to the Adrian store, as that pharmacist was out sick. He called the Adrian Walgreen's and asked if he could pick up the prescription there, they said it should be filled in an hour. Nearly 2 hours later we went to the Adrian store and after waiting in a long line he was told they were out of that medication! Then the pharmacist said, no he could get it for him but first my husband had to call Express Scripts and have an over ride. The wait time to talk with someone from Express Scripts was over an hour, and we couldn't wait that long as we live 1/2 hour from Adrian. Long story short, the pharmacist in Adrian ended up over riding it and he finally got it filled. We have many more stories of both of us attempting to get prescriptions filled as well as vaccinations at the Tecumseh Walgreen's. Not sure how this company can stay in business with their extremely poor service and unreliable hours and closings.

rhonda c _{on Google}

Oct 10th, 2023

Store- 5 star
Pharmacy - 0 star
Rx called in from ER. When I got there to pick up, one wasn't in. They said they didn't have in stock but would order. I went in 2 days later but still not filled?? They said the med came in but I needed to call them to fill it!!! I've never had that happen - usually (at Dundee Walgreens) when it's prescribed and I need a first fill, or even a refill, and it's out of stock, they fill it as soon as med comes in.
That was annoying but would still be 3star if not for the way I was treated a few weeks later when I went to pick up a different prescription. tech at the counter totally blasted me for wanting to get the Rx filled - said I didn't really need it. She absolutely tried to humiliate me and when pharmacist came back in, he was completely dismissive (and wrong) when I asked him about the med. He didn't even have 15 seconds to bother looking at me when answering me. I left w/o that scrip filled. I called my Dr office to inquire about what Walgreens had told me and he said that he prescribed the correct med and that Walgreens pharmacy staff was very wrong and misinformed. Website for med proved to me my Dr was correct and, I went somewhere else to get it filled. Is it common for the pharmacy tech to decide weather a person needs the meds their Dr prescribed ???? I will never never go back to Tecumseh Walgreens pharmacy

Tracey Kovach-Grant _{on Google}

Nov 1st, 2022

Takes at least 1.5 hours to fill a prescription even if doctor and nurse called to request expedited review/processing due to patient's compromised immune system and pain level.
Drive through equipment is barely functional, especially the speaker(s) (even after turning off the vehicle).

E Mullins _{on Google}

Sep 30th, 2022

Big grocery/pantry selection. Clean, well stocked.