C&L Ward
-
41460 Grand River Ave
Novi, MI 48375 - 248-468-1069
Hours
Chamber Rating
Contact Info
- 248-468-1069
Questions & Answers
Q What is the phone number for C&L Ward?
A The phone number for C&L Ward is: 248-468-1069.
Q Where is C&L Ward located?
A C&L Ward is located at 41460 Grand River Ave, Novi, MI 48375
Q What days are C&L Ward open?
A C&L Ward is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is C&L Ward rated?
A C&L Ward has a 4.2 Star Rating from 109 reviewers.
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Ratings and Reviews
C&L Ward
Overall Rating
Overall Rating
( 109 Reviews )Vasantha Kumar Somasundaram on Google
Really disappointed with the work and not worth for the money I paid. They talk to us nice but the work output is not good at all.
Decking project has just completed as per them. However its not good with the work.wanted to cancel if its possible
Cheryl B on Google
Service: Casement window installation & replacement
Nicole E on Google
Worked with Mark, right from the start when I told him what I wanted he told me it was too expensive (like I didnt do my own research). Kept saying stuff like wait until you see the price Im a licensed builder and this project was my personal home. He was grumpy and angry for whatever reason from our first call. Long story short I bought my $84k window package with Pella. Will never recommend this distributor for any of my new build clients.
Kyle Curlew on Google
Everything about working with CL Ward was outstanding. The woman who came to talk about products, the man who came to measure, the billing person and the installers, all were kind and helpful and caring. The product is perfect, everything I wanted it to be. I got 3 storm doors and 3 windows and I look forward to ordering my next windows from them. This is a picture of my dog enjoying the door I have to admit I mostly got for him.
Jason Leach on Google
I'm simply frustrated! My wife and I had a sales rep come out on April 9th and we ordered a brand new front door with side lights and, as expected, put a 50% deposit of $3,100+ down. Today, I received my second update from C & L Ward telling me again that my door is still on back order and, for the second time, the expected date for the door to arrive at their warehouse will be another 8 weeks. This is an addition to the first call telling me our original install date will be delayed 6-8 weeks. Furthermore, once they receive the door they said they need an additional two to three weeks to "prep" it. It looks like the door we ordered on April 9th is now expected to be installed around late October maybe even November, IF there are no further delays. I understand that we live in a post-pandemic environment and, I have to say, every person I spoke to at the company has been incredibly nice. However, It's frustrating that all the blame keeps getting pushed on the manufacturer and they only work with one door manufacturer!! During my conversation with them today, I very politely explained my concerns that they have $3,100 of mine and really have no idea when my door is expected to come in. They only have an "estimated" arrival. Because of this, I expressed my concern that I think it's only fair to return my money until the door actually arrives and, when that happens, I'd be more than happy to pay for the whole project in full. I was immediately shut down and told that is not an option. My wife and I have absolutely no negotiating power. They have our money and we're under contract so all we can hope for is that they don't go out of business. Honestly, what can we really do? After a lot of research, I was willing to pay more and went with C&L to avoid these exact issues. Hopefully this review will remind people that if they're looking to get a project done they may want to wait until next year. Service: General door installation
Overall Rating
Overall Rating
( 109 Reviews )Write a Review
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