Dow Chemical Employees' Credit Union

( 81 Reviews)
Dow Chemical Employees' Credit Union
600 E Lyon Rd
Midland, MI 48640

Hours of Operation

  • Friday: 7:30 AM - 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 AM - 5:30 PM
  • Tuesday: 7:30 AM - 5:30 PM
  • Wednesday: 7:30 AM - 5:30 PM
  • Thursday: 7:30 AM - 5:30 PM

Chamber Rating

3.8 (81 reviews)
51
5
2
2
21

About

Dow Chemical Employees' Credit Union is located at 600 E Lyon Rd in Midland, Michigan 48640. Dow Chemical Employees' Credit Union can be contacted via phone at (989) 835-7794 for pricing, hours and directions.

Contact Info

  •   (989) 835-7794

Products

  • CHECKING ACCOUNTS
  • CREDIT UNION ACCOUNTS
  • HOME EQUITY LOANS
  • MORTGAGES
  • REAL ESTATE LOANS
  • STUDENT LOANS
  • VISA

Services

  • INTERNET BANKING
  • ONLINE SERVICES
  • SALES & INFORMATION
  • SAVINGS ACCOUNTS

Specialities

  • VEHICLES

Payment Methods

  • Visa

QUESTIONS & ANSWERS

What is the phone number for Dow Chemical Employees' Credit Union?

The phone number for Dow Chemical Employees' Credit Union is: (989) 835-7794.


Where is Dow Chemical Employees' Credit Union located?

Dow Chemical Employees' Credit Union is located at 600 E Lyon Rd, Midland, MI 48640


What is the internet address for Dow Chemical Employees' Credit Union?

The website (URL) for Dow Chemical Employees' Credit Union is: http://dcecu.org|fb.com/DCECU|DCECU.ORG


How big is Dow Chemical Employees' Credit Union?

Dow Chemical Employees' Credit Union employs approximately 20+ people.


Is there a key contact at Dow Chemical Employees' Credit Union?

You can contact Barbara Junga at (989) 835-7794.


What days are Dow Chemical Employees' Credit Union open?

Dow Chemical Employees' Credit Union is open:
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM


How is Dow Chemical Employees' Credit Union rated?

Dow Chemical Employees' Credit Union has a 3.8 Star Rating from 81 reviewers.


Key Contacts

Barbara Junga
Cfo

Hours of Operation

  • Friday: 7:30 AM - 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 AM - 5:30 PM
  • Tuesday: 7:30 AM - 5:30 PM
  • Wednesday: 7:30 AM - 5:30 PM
  • Thursday: 7:30 AM - 5:30 PM

Related Categores

Dow Chemical Employees' Credit Union Reviews

Overall Rating

Overall Rating
( 81 Reviews)
51
5
2
2
21
Write A Review
Ed Beebe
2 Reviews
Sep 13th, 2021


Alexis Bearinger
2 Reviews
Aug 22nd, 2021

Andrew was super friendly and helped us find the strains that worked best for us! Thanks dispo!


Spencer Lindenberg
8 Reviews
Jul 25th, 2021

I've worked for multiple financial institutions (not DCECU) in the past, so I have a great understanding of how deposit accounts, loans, etc. are originated and serviced.
I've never been a customer of another institution as frustrating to work with as DCECU. Their online banking is essentially pointless for anything other than viewing activity, as changes to contact information, external payment accounts, automatic payments, etc. cannot be done online.
They also take account security overboard, to the point it's a chore to simply call them to change those details over the phone that they don't allow to be done through mobile banking or online banking. Listen, I desire strong security protocols, but even big banks/card providers like Chase, Citi, Bank of America, etc. have much more efficient and less painstaking ways to verify identity.
My wife and I recently got new phone numbers, which we called to update with them over the phone (after being local to DCECU's service area, we recently moved a couple hours away but still have consumer loans with DCECU). You would think updating your phone number and stating your former one was inactive would mean that former number is changed in every facet of one's customer profile....but not with DCECU. After being notified upon logging into my online banking that a verification text would be sent to my former number, I was left dead in the water - unable to get any type of verification code that was required to log in, even after having updated my phone number over a week prior. A phone call to DCECU led to me being explained that my phone had been updated in some areas of my customer profile but not others. And it was not explained as being a mistake, but as being their typical protocol.
To sum it all up - find another financial institution to work with. Pretty much any other bank or credit union will be easier to deal with.


Jared Kuchek
19 Reviews
Jul 23rd, 2021

Do a lot of work with them. Great people


KS Google User
33 Reviews
Jun 16th, 2021

TWO SECONDS AWAY FROM CLOSING MY ACCOUNT WITH DCECU!
The app is deeply flawed! The Credit Card portion could be greatly improved. Transactions don't show up for days and when you transfer money to the Credit Card to pay it off, that takes days to show up, as well, when the Checking/Savings Accounts show up instantly. The Credit Card portion also doesn't show the exact amount you owe for that month. It shows the minimum owed ($25).
I always pay my complete balance shown on the app (transactions due and some transactions not yet due) early, and I won't use my card for sometime and there is still a balance! This has been happening so, I reached out via messages on the app and my customer service representative was STEVEN. Steven is arrogant, sarcastic, and flat out rude to customers. I called to talk to a supervisor to get this all straightened out and that was completely useless!
Staff at DCECU are rude and inattentive. I do not recommend for banking purposes.


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Overall Rating

Overall Rating
( 81 Reviews)
51
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2
21
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