Pines of Lapeer

Peg Majocha _{on Google}

Oct 1st, 2023

The only reason I gave it a1 star is because of some of the aides. They really care about you and will do anything to keep you comfortable. The management is HORRIBLE and no one has answers to your questions or follow up. They dont give you all the information up front and hit you with a hefty fee once you are a resident there. Ive asked on two different occasions for a receipt and proof that I paid multiple times with no follow up. I just get the run around. I also asked for a different bed since the hospital bed I was in didnt function and was very old. I slept in my wheelchair with my head on a table. It was trashed after I finally got a regular bed (two weeks later) but was charged for it even though it wasnt the one I was renting and paid for. I was still getting charged for the bed for months after I left the facility. TV service took over 3 weeks to get hooked up and many excuses why it wasnt done. HR is horrible!!! Insurance claim was never done either. I tried to contact main office about my stay there and received no response from them either. This facility doesnt care about the residents and only care about getting a paycheck. Would highly, highly recommend going somewhere else.

Debbie Hambrick _{on Google}

Jul 11th, 2023

I love the residents at The Pines! I always have fun stories to share when I get home at night. I'm excited for the new employees being trained right now!

Patty Jackson _{on Google}

May 23rd, 2023

I will not recommend this place to anyone. These are some things that I witnessed firsthand:
Poor management, only one staff member per shift, sometimes at night zero staff!, front door was always unlocked! -not safe!!!, no locks on residents doors for privacy, horrible food, no cook- just staff members who cooked up something, and hardly any activities for the residents.
Overall a horrible experience for my loved one. We ended up moving her to a nice and loving assisted living in Imlay City instead.

Adam Parish _{on Google}

Mar 26th, 2023

Really impressed by The Pines commitment to providing a family atmosphere for residents and building a strong team of employees.

AngelaRae Datte _{on Google}

Dec 27th, 2022

The Pines of Lapeer constantly strives to provide quality care and excellence to it's residents. Our team provides a great work culture for the employees. The leadership team is one of the best teams to work for. If you are looking for a place for your loved to call home this is a great place to tour. There are great employment opportunites for applicants who love the elderly population and want to impact the lives of others.