North Ottawa Community Health System

Shaunna Holman _{on Google}

Mar 19th, 2024

My husband had to go to the ER and we were waiting in a room for four hours and not one nurse came in to check on us. The doctor who helped us was excellent but we watched the same nurses sit at the nurses station or walk around eating and checking their phones. Not one offered us ice or ibuprofen the entire four hours we were there. I have no idea what the nursing staff does.

Chad Alsteens _{on Google}

Feb 22nd, 2024

They're very famous for telling you that there's nothing that they can do. After being told this once again I waited for discharge papers. The discharge papers never showed up, eventually I had to just find my own way out.

Blinda Ali _{on Google}

Feb 22nd, 2024

I have a serious complaint. Recently I was in NOCH. I was was admitted and taken very good care of. They even discovered that I'm in afib and that wasn't the reason I was there. So my wife went yesterday. She was treated incredibly poorly. She came in with an infection in her foot, and pain shooting up her leg. She was given nothing for the pain. They barely looked at her feet. She has a giant slash on one foot and an open weeping wound on the other. She is also a diabetic. She was given IV antibiotics a prescription and pushed out the door. Mind you my wife has missing toes and bones in both feet. They did not clean and look at her feet. They didn't even bandage them! I realize it's a small town hospital, but certain things should be done regardless. Why was she treated like crap, when I was treated the complete opposite! Do better NOCH!