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      Extended Stay America - Boston - Saugus

      ( 310 Reviews )

      Extended Stay America - Boston - Saugus
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      Chamber Rating

      3.3 - (310 reviews)
      113
      53
      34
      31
      79

      About
      Extended Stay America - Boston - Saugus

      WoodSpring Suites Signature is an extended stay hotel offering comfortable, well-priced suites - all with in-room kitchens. Designed for guests staying several nights, a week, or longer - our smoke-free, pet-friendly hotel offers three room layouts, free basic wi-fi, free parking, and 24/7 access to a guest laundry room and vending machines. WoodSpring Suites. It's Simple. Done Better.

      Contact Info

      Products

      • Hotel Rooms
      • Lodging
      • Extended Stay Hotel Rooms
      • Pet-Friendly Hotel Rooms

      Brands

      • WoodSpring Suites
      • Value Place
      • WoodSpring Suites Signature

      Languages

      • English

      Specialities

      • Extended Stay Hotel
      • Pet-Friendly Hotel Rooms

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Extended Stay America - Boston - Saugus?

      A The phone number for Extended Stay America - Boston - Saugus is: 339-210-1011.

      Q Where is Extended Stay America - Boston - Saugus located?

      A Extended Stay America - Boston - Saugus is located at 832 Broadway, Saugus, Massachusetts 01906

      Q What is the internet address for Extended Stay America - Boston - Saugus?

      A The website (URL) for Extended Stay America - Boston - Saugus is: https://www.extendedstayamerica.com/hotels/ma/boston/saugus?channel=gmb-listing&utm_source=google&utm_medium=organic&utm_campaign=gmb_listing

      Q How big is Extended Stay America - Boston - Saugus?

      A Extended Stay America - Boston - Saugus employs approximately 20+ people.

      Q How is Extended Stay America - Boston - Saugus rated?

      A Extended Stay America - Boston - Saugus has a 3.3 Star Rating from 310 reviewers.

      Ratings and Reviews
      Extended Stay America - Boston - Saugus

      Overall Rating

      Overall Rating
      ( 310 Reviews )
      113
      53
      34
      31
      79
      Write a Review

      Lcio Grigorio on Google

      image Rooms: Quartos amplos com mini cozinha ,escrivaninha ,tv ,roupeiro e cama de casal ,microondas e banheiro amplo
      Walkability: Est localizado a 100 metros do Walmart de Saugus,150 metros de um MC Donald s, 100 metros do restaurante Kowloon, que excelente,pela boa comida e custo benefcio

      Debra Blair on Google

      image Facility was clean, staff was friendly and helpful. Our only issue was with the lack of available kitchen items. We were only able to get one plate, no glasses or spoons, and the ice tray should have been thrown away ages ago (it was mostly broken).
      Rooms: Nice rooms, comfortable beds. Clean.
      Safety: Very secure facility. You couldn't go past the lobby without a room key.

      Business Response on Google Mar 9th, 2024
      Dear Debra, Thank you for this generous review! We are delighted you enjoyed your stay with us and appreciated our efforts to maintain a clean and welcoming environment. Your positive comments about our associates mean a lot to us, and we will share this review with our entire team. We are sorry to hear that you encountered issues with the kitchen amenities, and we will certainly evaluate these instances to ensure that we continue to offer exceptional service to our guests. We enjoyed hosting your visit at Extended Stay America and look forward to being your continued hotel of choice when your plans bring you to the area.Sincerely,Hotel Management

      Tiff Neff on Google

      image I will say absolutely not!!!! Stayed here once before and just booked again for two nights..... currently cannot sleep because I am simply disgusted. When I first got into the room the bathroom was dirty. Dirty towels (asked front desk for more, they didn't have any) hair in the shower as if it wasn't even cleaned. The chairs are all ripped and torn up. The absolute worst thing is....... there are roaches.... yes ROACHES!!!!!! My boyfriend killed two....but there's more. Called the front desk. Got a full refund and will be leaving asap to go to another hotel. This is disgusting. I can't sleep. I don't want to be here. Unfortunately I cannot check into the next hotel yet but if I could I would. Out of all of my hotel stays this is the absolute worst experience!!!!!!! I WILL NEVER BE BACK!!!!! The lights are on and the roaches are just crawling and chilling on the counter!!!!!! This is unacceptable. Asked to be moved into another room and i guess there's nothing available. I'm highly disappointed.

      Business Response on Google Feb 26th, 2024
      Dear Tiff Neff, Thank you for taking the time to share your experience with us, and we sincerely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the cleanliness issues and the mentioned pest you encountered in your room. Please know that this falls well below our standards, and we will address these concerns with our housekeeping and maintenance teams to ensure a more welcoming experience for our guests. We genuinely regret that you had to leave earlier than anticipated. We truly value your feedback and hope you'll give us another chance to exceed your expectations in the future. Sincerely,Hotel Management

      Nancy on Google

      image This hotel was filthy and the heat didn't work! The staff was extremely rude! You DO NOT want to stay here!

      Business Response on Google Mar 4th, 2024
      Dear Nancy, We're sincerely sorry to hear about your disappointing experience. Our priority is to provide a clean and comfortable environment, and we regret falling short of your expectations. Additionally, we apologize for any inconvenience caused by the heating issue and our staff's lack of courteous service. Your feedback is invaluable, and we assure you that we're taking immediate action to address these concerns. We understand your frustration and hope to have the opportunity to regain your trust in the future. Sincerely,Hotel Management

      Kathleen Rexford on Google

      image The room was clean but worn. Full Kitchen but no utensils. Called the front desk and they said they did not have any. They have breakfast and coffee one asked if they had anything plastic they said no.

      Business Response on Google Feb 17th, 2024
      Dear Kathleen, Thank you for choosing us and sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We keep dishware at the front desk and provide it to our guests upon request. However, it is very concerning to read that this was not your experience. We will discuss this internally to identify what went wrong and prevent future occurrences. Further, we value your input regarding the condition of our property. Your review is invaluable in our continued effort for enhancements, and we appreciate you bringing these concerns to our attention. We hope you will consider giving us a future opportunity to welcome you back and provide you with the seamless visit you deserve.Sincerely,Hotel Management
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      Overall Rating

      Overall Rating
      ( 310 Reviews )
      113
      53
      34
      31
      79

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      Extended Stay Hotel Near Me in Saugus, MA

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      920 Broadway
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      781-996-7118
      ( 1041 Reviews )

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