Granite Designs LLC
-
18 Republic Rd
North Billerica, MA 01862 - 978-362-1373
Hours
Chamber Rating
Contact Info
- 978-362-1373
Languages
- English
Specialities
- Granite
- Kitchen Countertops Remodel
- Marble
- Soapstone and Quartz Countertops
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for Granite Designs LLC?
A The phone number for Granite Designs LLC is: 978-362-1373.
Q Where is Granite Designs LLC located?
A Granite Designs LLC is located at 18 Republic Rd, North Billerica, MA 01862
Q What is the internet address for Granite Designs LLC?
A The website (URL) for Granite Designs LLC is: https://granitedesignsusa.com/
Q What days are Granite Designs LLC open?
A Granite Designs LLC is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Granite Designs LLC rated?
A Granite Designs LLC has a 4.7 Star Rating from 27 reviewers.
Hours
Ratings and Reviews
Granite Designs LLC
Overall Rating
Overall Rating
( 27 Reviews )Kevin Curry on Google
Great prices, easy to deal with, and very professional
Nathan Labrecque on Google
I found this company on Craigslist - not typically the way a great review starts! However from initial contact - all the way through the install - the process was a pleasure! Everyone I dealt with was polite, responded quickly, and professional! Countertops were installed today - and I couldn't be happier!
Bob Gurry on Google
We are extremely happy to have stumbled upon Granite Designs a number of years ago. . . . . 32 kitchens later there is no one else we would use! Pricing is reasonable without sacrificing customer service and attentiveness. Quality of work is top notch. Gene and his team are responsive, cover a large market area and always a pleasure to work with!!
keith bickel on Google
Keara Cole on Google
I initially chose this company for a quartz countertop and paid a deposit. However, after finding out that Home Depot offered the same countertop for $3,000 less, I decided to switch. The company initially seemed accommodating and allowed me to get my deposit back to purchase from Home Depot.
The real issue arose when I received my refund and found that $400 was missing. This deduction was particularly shocking given that their service involved only a ten-minute measurement at my home. Adding to my frustration, they arrived nearly four hours late for this brief appointment, causing significant inconvenience and making me late for work. Despite this, they offered no apology or explanation for their tardiness and entitled themselves to $400 of my deposit. While I would have understood a $150 deduction to cover transportation costs and reasonable profit, their choice to charge nearly triple the standard site visit fee without prior notice felt not only excessive but also strikingly dishonest.
This experience has left me feeling frustrated and deceived. The lack of transparency regarding excessive fees, coupled with poor customer service and disrespect of their customers time, is a significant concern. I strongly advise against putting down a deposit with this company, as it seems they find ways to secure their profits at the customer's expense.
Overall Rating
Overall Rating
( 27 Reviews )Write a Review
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