Zales

Michael Fast _{on Google}

Oct 22nd, 2018

Best prices to buy watches

Tony D'Annolfo _{on Google}

Feb 2nd, 2018

In store people lied about shipping time. Would've taken the quicker shipping online. Now GF wont get her anniversary gift in time.

Richard R. _{on Yelp}

Nov 17th, 2017

Doesn't matter now - the store is closed.  Nearest other Zale's is all the way in Auburn, MA.

Amanda Trudell _{on Google}

Oct 18th, 2017

HORRIBLE. I repeat, HORRIBLE. Quite possibly one of the worst experiences you'll ever have. Although I would never order a large diamond from here - My wedding band had become a little too scratched up for me so I wanted to find a new band without paying an arm and a leg. I ended up getting just a thin band with diamond chips all the way around. The woman told me that all rings come in a size 6 (I am a 4) so I had to have it resized. She offered me rush shipping since they did not have my size and she knew I wanted to wear it immediately. I took the rush shipping. Little did we know that when we picked up the ring they would charge 88 dollars for rush shipping. It's not the extra uncommunicated cost that bothered me but the staff and management. The women working both when I purchased the ring and when I returned it were so unprofessional, teeny bopper little brats that wear too much makeup. The manager stays behind the counter pretending to count money and doesn't care to acknowledge any of the customers. I should have read these reviews before going in but I figured how can you really mess up a band? Oh it gets better. When I came to pick up the ring it took them a good thirty mins before they could find it as the girl repeatedly asked me "are you sure you purchased the ring here because I can't find it anywhere" "did someone from here call you and tell you it was ready" I told her yes and she rolled her eyes. Pathetic. Finally she found it, then gave her manager attitude because it "shouldn't have been where I found it". We also did not receive a box or even a bag for our ring just a simple cheesy receipt handed over to us. Spend your money elsewhere and go somewhere that cares about their customers.

Riya S _{on Google}

Aug 2nd, 2017

Store employee Irene - older lady with glasses; she is highly unprofessional and gives out wrong pricing information. Do not buy from this store at all. She's a fraud scammer; should be fired. I verified pricing with zales customer service and went to another store for my buy.