Washington Savings Bank

Adam Lamoureux _{on Google}

Dec 5th, 2023

Extremely rude employees, Credit unions are so much better and dont waste your time.

Vera gallagher _{on Google}

Jun 29th, 2023

Absolutely the most exceptional customer service I' ve ever experienced while banking. I visit the Middlesex St. Branch.

Boston Mom _{on Google}

Apr 28th, 2021

Horrible bank all around with the worst customer service I've ever encountered. If you need to call for any issue at all, good luck. I always seem to get the same woman and she is unbelievably rude and will talk over you and just continue to get louder until you let her speak.
They seriously need to teach their staff some customer etiquette. I mean this is common sense. Something they clearly lack.
Don't get me started on my debit card CONSTANTLY being blocked. You know how frustrating it is being denied when trying to pay for something knowing you have plenty of money to cover it?
Bottom line, just stay away.

Nicole J _{on Google}

Oct 31st, 2022

They are unable and unwilling to Verify a cashiers check made from their facility. Even the same day issued: unfortunately the tellers and the branch manager Maria were the worst people I have encountered . Ive never felt so disrespected in my life . They refused to cash a cashiers check drawn from their branch if I am not a customer. After dealing with these two gems, I am not sure how they have any customers. When I spoke to another manager Shawn , he co-signed everything Maria stated. So moral of the story. If you have cashiers check drawn from their bank even on the same day, they do not know how to verify the check ( Maria signed it) . They are such a small bank they refuse to take the extra steps or even common courtesy to any patron, whether you have an account here or not. If you want to feel miserable then please go here. They will treat you like a panhandler with no shoes on. I am not sure how this place is still open.