CarMax
16411 Shady Grove Road
Gaithersburg, MD 20877

Hours of Operation

  • Sunday: 11:00 AM - 7:00 PM
  • Monday: 10:00 AM - 9:00 PM
  • Tuesday: 10:00 AM - 9:00 PM
  • Wednesday: 10:00 AM - 9:00 PM
  • Thursday: 10:00 AM - 9:00 PM
  • Friday: 10:00 AM - 9:00 PM
  • Saturday: 9:00 AM - 9:00 PM

Chamber Rating

Verified Member
4.2 (1233 reviews)
804
171
66
57
135

About

CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).

Contact Info

QUESTIONS & ANSWERS

What is the phone number for CarMax?

The phone number for CarMax is: (301) 947-9790.


Where is CarMax located?

CarMax is located at 16411 Shady Grove Road, Gaithersburg, MD 20877


What is the internet address for CarMax?

The website (URL) for CarMax is: https://www.carmax.com/stores/7206


What days are CarMax open?

CarMax is open:
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM


How is CarMax rated?

CarMax has a 4.2 Star Rating from 1233 reviewers.


Hours of Operation

  • Sunday: 11:00 AM - 7:00 PM
  • Monday: 10:00 AM - 9:00 PM
  • Tuesday: 10:00 AM - 9:00 PM
  • Wednesday: 10:00 AM - 9:00 PM
  • Thursday: 10:00 AM - 9:00 PM
  • Friday: 10:00 AM - 9:00 PM
  • Saturday: 9:00 AM - 9:00 PM

CarMax Reviews

Overall Rating

Overall Rating
( 1233 Reviews)
804
171
66
57
135
Write A Review
Alfred Bolden
Oct 28th, 2021

I went into the Gaithersburg store to purchase a Black 2019 Chrysler 300s I had on hold. My financing had already been approved so I just needed to complete the paperwork. Prior to leaving, I asked the salesman if the vehicle would be full of gas and detailed, and he responded “Yes.” Prior to leaving the dealership, I informed him that the car was dirty inside and out, and he said to me that they cleaned the car. It was so blatantly obvious that it hadn’t been cleaned, but I didn’t argue with him and I just left the dealership. This was completely unprofessional from CarMax and the salesman who allowed me to drive away with a dirty vehicle purchase from CarMax.


Shane Begay
Oct 28th, 2021

I appreciate the wonderful experience I had in purchasing from CarMax. It took away a lot of the stress. I felt like I was in control and was not being pressured into anything. thanks again.


Jack jack
Oct 26th, 2021

Very easy buying experience. CarMax provided the easiest most relaxed car buying experience I have ever had. love how CarMax has tons of cars to choose from so I don’t have to hop from dealership to dealership looking for what I want.
I was able to browse all the vehicles I wanted without having to chit chat with an annoying nagging car salesman hanging around.
I was even able to test drive the vehicle on my own. I will highly recommend the CarMax buying experience to anyone I know who is looking to buy a car.


Dave B
Oct 25th, 2021


Saqib Farooqui
Oct 25th, 2021

I am very pleased with the service provided and quick turn around during appraisal and sale process.


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Overall Rating

Overall Rating
( 1233 Reviews)
804
171
66
57
135
Write a Review
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