Howard County Housing Commission

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

3.8 - (29 reviews)
19
0
1
2
7

About
Howard County Housing Commission

Howard County Housing Commission is located at 9770 Patuxent Woods Dr in Columbia, Maryland 21046. Howard County Housing Commission can be contacted via phone at 443-518-7800 for pricing, hours and directions.

Contact Info

  •   443-518-7800

Questions & Answers

Q What is the phone number for Howard County Housing Commission?

A The phone number for Howard County Housing Commission is: 443-518-7800.


Q Where is Howard County Housing Commission located?

A Howard County Housing Commission is located at 9770 Patuxent Woods Dr, Columbia, MD 21046


Q What days are Howard County Housing Commission open?

A Howard County Housing Commission is open:
Thursday: 8:00 AM - 5:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Howard County Housing Commission rated?

A Howard County Housing Commission has a 3.8 Star Rating from 29 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Howard County Housing Commission

Overall Rating

Overall Rating
( 29 Reviews )
19
0
1
2
7
Write a Review

Janine Jackson on Google

image I just resigned from HCHC as of 6/23. When I started in January there was drama, bullying and unprofessionalism in this company. Upper management does not care about there employees or the people that we served. It is a continuous revolving door. Cant keep good employees because the old ones do and say anything that they feel, and nothing is done. No Human Resources ! I have never heard of a company without HR !


SR AM on Google

image Ms Mallory does not return phone calls. She is not responsive. This agency hinders helping and creates multiple roadblocks. You cannot get office hours. This agency is detrimental to Howard county. Elderly cannot navigate this complex spider web. Its documents, indie toons, more documents, expired paperwork, its nauseating! Customer Service belongs in the toilet.


Ti Brooks on Google

image This organization does is great for the community. Ms Barbara is wonderful and committed to helping achieve self-sufficiency
She takes pride in helping others. I'm honored to have her assist me.


Susanna Anderson on Google

image Title: Extremely Disappointed with Lack of Professionalism and Communication
I am deeply disappointed with the level of professionalism and communication displayed by this housing agency. My relative has been on the housing list since 2001, and two years ago, her application was finally approved. However, the experience since then has been nothing short of a nightmare.
We have exchanged many emails with this agency, and the lack of response and disregard for their responsibilities is astonishing. It is disheartening to witness an organization that deals with individuals in need of housing resources show such a lack of dedication and empathy.
Our attempts to reach out via phone have been met with multiple unresolved calls and no call backs. The agency's failure to reply to emails only adds to the frustration and sense of being ignored. It is clear that the agency lacks the basic courtesy and respect that should be extended to those seeking their assistance.
This agency should be ashamed of their performance and desperately needs a complete overhaul of management. It is unacceptable for an organization tasked with providing housing solutions to exhibit such a lack of professionalism and commitment. They have failed to fulfill their duty to the community and the individuals who rely on their services.
I implore the agency to take immediate action to rectify this situation and improve their communication channels. They must address the numerous unresolved inquiries and establish a system that ensures timely responses. Individuals seeking assistance deserve better treatment and should not be subjected to such a frustrating and disheartening experience.
I sincerely hope that others will be spared from going through the same ordeal we have endured. It is my sincere recommendation that the agency reevaluates its priorities, restructures its management, and commits to providing the level of service and professionalism that the community deserves.


TA Choir Mom on Google

image I am deeply disappointed and frustrated with the housing agency's egregious lack of professionalism and communication and the agency's performance has been nothing short of appalling.
Throughout this arduous process, we have exchanged over 300 emails with the agency, and the overall experience has been pathetic and they only reply when Paul is copied on the email.
One of the most glaring issues we encountered was the agency's complete failure to respond to our numerous attempts at contact. Despite multiple phone calls, we were met with unresolved inquiries and promises of call backs that never materialized. This utter lack of communication not only demonstrates a severe disregard for their clients, but it also perpetuates a cycle of frustration and hopelessness for those seeking.
In an era where email communication has become the norm, their negligence in responding to important inquiries further exacerbates the already stressful situation. It is astonishing that an agency entrusted with such a vital responsibility as providing housing solutions can exhibit such a lack of basic courtesy and respect.
The current state of affairs is utterly unacceptable, and the agency should be deeply ashamed of their performance.
Individuals seeking housing assistance rely on the agency's expertise and support, often during times of immense vulnerability. The agency's failures not only undermine the trust of those in need but also hinder the overall progress in addressing housing challenges within the community. This cannot be overlooked or excused.
I implore the agency to take swift and decisive action to rectify this deplorable situation. They must prioritize improving their communication channels, promptly addressing inquiries, and ensuring timely responses to clients. Transparent and effective communication is crucial for fostering trust, establishing a sense of security, and providing hope to individuals who are in dire need of housing resources.
Furthermore, the agency should conduct a thorough review of their internal processes and implement robust systems that prioritize professionalism and accountability. This includes regular training programs for staff members, establishing clear communication protocols, and setting reasonable response timeframes.
To protect the rights and well-being of those who depend on the agency's services, it is essential for external oversight and intervention.


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Overall Rating

Overall Rating
( 29 Reviews )
19
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7

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