Sleep Number

Lisa Estrada

May 11th, 2022

Thank you for taking the time to review all of the details and helping us with our purchase!

Frosina Ivanova

Jan 18th, 2022

If I could give this store no stars, I would. No words can describe how disappointed I am about this store. We purchased our sleep number mattress on Nov 14 with our delivery date scheduled Dec 11 to our new apartment. The worker at sleep number got our delivery address, the billing address ALL wrong and when we caught this mistake a few weeks later and when I went to the store to change it- the delivery address changed to January 22. Almost a month later!!!!!!!!! I went to the store and asked to change it to the wrong address so at least I can meet them there and get my mattress on Dec 11 so I can have something to sleep on. After being on the phone with sleep number for 2 hours I just literally had the worst customer service, they simply didnt care and kept putting me on hold. And in the store the workers arent helpful whatsoever. They just told me to call customer service myself. I had to cancel my entire order of $5,000 and I am just so disappointed in how sleep number handled this situation. When you pay this much for a mattress at least the customer service can be more helpful. Thanks for such a terrible experience sleep mattress.

Ira Adler

Jan 18th, 2022

When we entered the store it well lit and very clean. Sandra waited on us and spent well over an hour and a half, answering all of the questions we asked. Showed us several different beds and the differences each had.
We cant wait for our bed to arrive and sleep on it
IA

L L

Jan 18th, 2022

Breneley and Rob were both great to deal with. They were very patient, informative and helpful throughout the process of selecting our new bed.